Watch people live on your site
Watch every mouse click, move and scroll in real time or watch recordings later. We record all visits - not a sample like some replay apps
Use heatmaps to see what’s hot
Answer the questions of what people are engaging with most on your site and whether they’re scrolling far enough to see your calls to action
Lower cart abandonment
Use live view to see visitor challenges then engage them with live chat. Use polls to offer special discounts to increase conversions
About Lucky Orange Heatmaps & Replay
Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with a free plan and scale up as your business grows. Install with 1 click.
Powerful ways to learn about your website visitors
SESSION RECORDINGS (REPLAY)
Watch people navigate your website to see what’s preventing them from converting. Recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.
Don’t want to wait to see what shoppers did on your store? Watch them live right now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.
Discover what visitors engage with most
Want to see the parts of your store that are most popular with visitors? A heat map shows where most people clicked, scrolled and moved. Scroll heatmaps show how far down the page people went before leaving and whether they got to your best products or CTAs. Unlike other heat map apps, Lucky Orange’s dynamic heatmaps allow you to study visual engagement patterns including dynamic elements like popups, dropdowns and forms.
Offer shoppers discounts before they abandon their carts & gain valuable feedback
Provide a discount code or product update to all visitors or trigger announcements by behavior. Use announcements on a specific page or for targeted visitors like those coming from Instagram, Facebook or Google. Increase your conversion rate with questions like, “Would you like 15% off?”
Ask people about their product preferences, technical issues or crowdsource new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.
Monitor key form metrics like abandonment, field order and time to start to find areas for optimization.
Quickly see which pages are converting and which are causing visitors to abandon your site.
Talk with customers on your site
Build lasting relationships by helping people exactly when they need it with event- and time-based triggers.
Simplify website analytics on your store’s performance
Surface your most meaningful website analytics through our customizable dashboard. Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the number of people on your store now, overall traffic count and traffic sources.
SEGMENTATION/FILTERING Want to see if Google PPC traffic is more engaged than traffic coming from Instagram? Filter heatmaps and recordings by traffic source, device type, browser, visit number and more.
Pricing 7-day free trial
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Lucky Orange is the game changer. If you haven't tried it yet then give it a shot. It will help you grow.
I just installed Lucky Orange earlier this week to assess my CRO and how to improve customer experience. At first it seemed like a complex tool with lots of options, but then I had an onboarding session with Justin T. and OMG ... I am hooked - he listened carefully to what I wanted, showed me exactly how to get the most from the App and I have now wasted the last 3 hours playing with it . But seriously, my on-boarding experience was amazing and I am impressed by what I have learned already
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customers’ successes and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Justin from Lucky Orange
Great and easy to use. Clear interface and useful data insights. This app helps us understand site behaviors and great for analysis.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Bradley from Lucky Orange