Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
4.7 (1,313)

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Discovery - helps you answer pressing questions about your website visitors
  • Checkout Analytics - View events for what people do on your checkout page
Highlights
Popular with businesses in United States

Languages

English, German, Italian, French, and Spanish

Works with

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Customer behavior

Real-time tracking, Activity tracking, Event tracking, Session replay, Replay filtering, Segmentation, Page views

Marketing and sales

Marketing attribution, Checkout analytics, Purchase tracking, Funnel analysis, UTM tracking, Abandoned carts

Visuals and reports

Heatmaps, Analytics dashboard, Custom dashboard, Data export, Historical analysis, Notifications

Pricing

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39 / month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79 / month

or $758.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,313)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost conversions and sales through detailed insights into customer behavior. Key features like heatmaps, session recordings, and real-time visitor tracking help identify user pain points and optimize websites. Merchants appreciate the easy installation and user-friendly interface, which facilitate quick, data-driven decisions. The customer support is also noted for being responsive and effective, enhancing the app's overall value.

September 10, 2024

This app is a must-have. It's, probably, one of the top 3 apps a merchant should install. It gives golden information on the customers' journey in, through and out of one's eshop.

Support is, also, excellent. Every time I needed some answers or help, they were there to answer them quickly and to the point.

So, I must say that I cannot recommend this app highly enough !

COLORADDICTED.COM
Greece
Almost 8 years using the app
Lucky Orange LLC replied September 12, 2024

Wow! These are words we love to hear. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thank you for your review and recommendation, and you know we're here to help if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

August 6, 2024

I've been using Lucky Orange on and off for a few years now and have not found an app that is as intuitive and easy to use as Lucky Orange to view what my customers are looking at. Having an exceptional website is crucial in this era of marketing as the standards for e-commerce are as high as ever in consumers' eyes.

Lucky Orange allows me to understand the pains and weaknesses in my website.

Its new AI feature is also great! Customer service is super responsive and effective at solving my problems.

Highly recommend, and you should have Lucky Orange forever as long as your e-commerce website is up.

Sweatfully
United States
Over 2 years using the app
Lucky Orange LLC replied August 9, 2024

Wow! Thank you for sharing the Lucky Orange love. We've already shared it with the rest of our team. You're right - it's crucial in this era to make your website the best it can but, and you can take out the guessing with visitor behavior. We're thrilled that we're enjoying our new Discovery tool! We love using it too! Thanks again for taking the time to leave us a review, and don't hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange

September 2, 2024

BEWARE. Don't hit your limit, any data on your account is inaccessible (including history) making the app useless. Reached out to customer service and was ignored. There's a no refund policy, so once the transaction goes through, your money is gone. Since I hit the limit in a day (not realizing anything and everything is counted towards the sessions), I have literally a day each month to see my data and then it's gone. Trapped for a year in this scenario. The bad experience does not incentivize me to upgrade, as I don't want to give them anymore of my money. It's not worth it.

BossMonsta
United States
3 months using the app
Lucky Orange LLC replied September 4, 2024

We recognize your frustration. Until this review was posted, we didn’t have any record of any communication from you. However, our team is ready to assist you. Please send an email to support@luckyorange.com so that we can assist you in addressing your concerns and helping you find a plan that best fits your Shopify store's traffic and budget needs. We look forward to hearing from you soon.

Best regards - Kelsey from Lucky Orange

Support

Lucky Orange LLC can answer any questions you have about Lucky Orange Heatmaps & Replay.

Developer

Lucky Orange LLC

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Launched

July 8, 2014

Want to add an app?

Try Shopify free for 3 days