Lucky Orange Heatmaps & Replay
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.7 (819)
- Developer
- Lucky Orange LLC
Featured images gallery
Spot friction, fix cart abandonment, and ask Sidekick for AI-powered store insights.
Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back.
- Watch session recordings and heatmaps to see where shoppers get stuck.
- Track cart abandonment and checkout drop-off by product and step.
- Track cart abandonment and checkout drop-off by product and step.
- Follow every step from browsing to purchase with conversion funnels.
- Ask visitors directly what's stopping them from buying with surveys.
- Popular with stores like yours
- Based in United States
Languages
English, German, Italian, French, and Spanish
Works with
- Checkout
- Google Analytics
- HubSpot
- Optimizely
- Zapier
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 sessions/month
- 30 day data storage
Launch
$19 / month
or $182.40/year and save 20%
Features
- 500 sessions/month
- 30 day data storage
- Discovery AI + $5/month
Build
$39 / month
or $374.40/year and save 20%
Features
- 3,500 sessions/month
- 60 day data storage
- Discovery AI + $10/month
Grow
$89 / month
or $854.40/year and save 20%
Features
- 10,000 sessions/month
- 60 day data storage
- Discovery AI + $20/month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (819)
Jordan was great and incredibly helpful! We’ve just started using Lucky Orange, and we’re already learning so much about our customers’ experience and identifying gaps we can improve. Excited to keep exploring the app and putting these insights to work!
Lucky Orange has been a game-changer for monitoring and optimizing our Shopify store. The heatmaps and session recordings give instant clarity on where visitors click and where they drop off, making UX fixes effortless. Setup was quick, and the insights have directly improved our conversion flow. Highly recommend it to any store owner looking to grow!
The heatmaps are great and it's nice to be able to get clear analytics about how people are interacting with the site. I wish there was a clearer integration with GA4 and that there was an obvious scroll depth analytics feature but we've only been using Lucky Orange for a day so far so maybe it's hidden away? I also got confused about the chat function as I thought at first it was Support Chat, not a brand chat function for the website. The unlimited seats are nice so I can help onboard the rest of the team as well.
Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers.
Regarding your feedback on scroll depth, this is located within our Heatmap feature. If you reach out to support@luckyorange.com, we would be happy to walk you through using this particular feature.
Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Jordan from Lucky Orange
Support
App support provided by Lucky Orange LLC.
Resources
Developer
Launched
July 8, 2014
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, store analytics, Online Store
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Edit customers
Customer data, browsing behavior
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Edit store analytics
Reports, web pixels
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Edit Online Store
Online Store script tags, theme
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