Lucky Orange Heatmaps & Replay
Featured images gallery
Highlights
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Based in United States
About this app
Launched
July 8, 2014
Languages
English
Categories
Customer analytics , Marketing analyticsIntegrates with
HubSpot, Google Analytics, Google Optimize, Zapier, Adobe DTMUnderstand what visitors are doing on your store to help improve conversions & reduce abandonment.
Lucky Orange can help you understand why your store is getting traffic that doesn’t convert into sales. Our conversion rate optimization tools have been trusted by websites around the world to gain insight into what people are doing on their website. Lucky Orange includes heatmaps, visitor recordings, chat, announcements, surveys, form analytics, conversion funnels and more. These tools help you to improve website visitor engagement, enhance user experience and satisfaction and grow sales.
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Recordings & Heatmaps show where people clicked & scrolled on your store
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Using live chat & live view you can see people struggling & prevent abandonment
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Surveys allow you to ask preferences, store experiences or new inventory ideas.
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Conversion Funnels & Form Analytics shows which pages & fields are converting
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Real-time, customizable dashboards allow you to surface meaningful insights
Pricing
7-day free trialFree
Free
- 500 Pageviews/month
- Unlimited team members
- 30 day storage for heatmaps & recordings
- 365 day storage for surveys, chat logs & event
Launch
$9/month
- 1,000 Pageviews/month
- Unlimited team members
- 30 day storage for heatmaps & recordings
- 365 day storage for surveys, chat logs & events
Build
$18/month
- 10,000 Pageviews/month
- Unlimited team members
- 30 day storage for heatmaps & recordings
- 365 day storage for surveys, chat log & events
Grow
$35/month
- 40,000 Pageviews/month
- Unlimited team members
- 60 day storage for heatmaps & recordings
- 365 day storage for surveys, chat log & events
Free
Free
- 500 Pageviews/month
- Unlimited team members
- 30 day storage for heatmaps & recordings
- 365 day storage for surveys, chat logs & event
Launch
$9/month
- 1,000 Pageviews/month
- Unlimited team members
- 30 day storage for heatmaps & recordings
- 365 day storage for surveys, chat logs & events
Build
$18/month
- 10,000 Pageviews/month
- Unlimited team members
- 30 day storage for heatmaps & recordings
- 365 day storage for surveys, chat log & events
Grow
$35/month
- 40,000 Pageviews/month
- Unlimited team members
- 60 day storage for heatmaps & recordings
- 365 day storage for surveys, chat log & events
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
815 reviews
Heatmaps didn't work with country redirects, so not what we needed. I tried to contact support via chat about this, but no luck.
When we canceled we thought we could continue to use recordings, but they terminated the account even though we had 2 weeks left, that we had payed for.
Can't recommend this to anyone, and would recommend Microsoft Clarity that is FREE.
Thank you for your feedback. Based on your help ticket, our team responded less than an hour after it was initially received.
As mentioned in our email exchange, you are using our Classic app which closes the account once the plan is canceled. This information is included in a pop-up that requires you to acknowledge this policy prior to cancellation. Our new app does provide account access for the remainder of the plan following cancellation.
We would be happy to discuss this further. Please respond to our last email to continue our conversation. We would still like to reactivate your account for the remaining days within your plan and get to the bottom of your heatmap issues.
I look forward to connecting soon,
Bradley from Lucky Orange
We are just starting our 7 day trial and are very excited to get a glimpse into our customer, how they shop, what can help with our conversion and get a better picture for our reporting.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Emilia from Lucky Orange
Quite enjoy the app although I mostly use it to view visitor activity, which I've found very useful. I was able to observe and spot changes needed in my store.
Thank you for taking the time to leave us a review! Understanding your website visitors' behavior is super important. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
About this app
Launched
July 8, 2014
Languages
English
Categories
Customer analytics , Marketing analyticsIntegrates with
HubSpot, Google Analytics, Google Optimize, Zapier, Adobe DTMBuilt by Lucky Orange LLC
About Lucky Orange LLC
4.6 average rating
8 years building apps for the Shopify App Store
Support
Send a message1 (913) 735-9032
support@luckyorange.com
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