Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
4.8 (1,499)

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Page Insights - quickly find key performance stats on your store pages.
  • Checkout Analytics - View events for what people do on your checkout page
Highlights
Popular with businesses in United States

Languages

English, German, Italian, French, and Spanish

Works with

  • Checkout
  • HubSpot
  • Google Analytics
  • Zapier
  • Optimizely

Pricing

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39 / month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$89 / month

or $854.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,499)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance understanding of customer behavior through features like heatmaps, session recordings, and conversion funnels. These tools help optimize the customer journey and improve sales. Additional features like live chat and real-time analytics are praised for their user-friendliness and effectiveness. The support team is noted for their responsiveness and helpfulness, ensuring a smooth user experience.

February 17, 2025

I highly recommend Lucky Orange Heatmaps & Replay! It offers powerful features like heatmaps, visitor recordings, and live chat, allowing me to analyze user behavior and optimize my Shopify store effortlessly.

The visitor recording feature is especially useful, as it lets me see exactly how users interact with my site, helping me identify issues and improve the user experience. Additionally, the real-time analytics and automated chat have significantly boosted my conversion rates.

The installation is simple, the interface is user-friendly, and the support team is professional and responsive. Lucky Orange has given me deeper insights into my customers and helped increase my sales! Highly recommended for all Shopify store owners!

VXDIAG Official Website
Hong Kong SAR
5 months using the app
Lucky Orange LLC replied February 24, 2025

Thank you for leaving us such a thorough review! We are thrilled to hear that you've enjoyed using our heatmaps, visitor recordings, and live chat. Lucky Orange has so many features that can help you see from your customers perspective how they are interacting with your store and gain that valuable feedback. Please let us know if you need anything!

Cheers - Jordan from Lucky Orange

March 25, 2025

Found this app so insightful and interesting to see where customers were spending their time on the website and the biggest drop off pages etc. Thank you for creating this app :)

C -ET- C
United Kingdom
11 days using the app
Lucky Orange LLC replied March 28, 2025

These are words we love to hear! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Jordan from Lucky Orange

March 27, 2025

Great app, especially for businesses in beginning phases. Gives great insights into customer behaviours and about their navigation experiences on our stores.

Still early days for us using the app but we already find great value and hope the same going forward!

Support team is really prompt and friendly!

Outdoor Living Simplified
United Kingdom
3 days using the app
Lucky Orange LLC replied April 2, 2025

Thank you for your review! Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

Support

App support provided by Lucky Orange LLC.

Developer

Lucky Orange LLC

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Launched

July 8, 2014

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