Lucky Orange Heatmaps & Replay

Name: Lucky Orange Heatmaps & Replay
Brand: Lucky Orange LLC
Rating: 4.7 (1318 reviews)

Pricing: Free plan available
Rating: 4.7 (1,318)
Developer: Lucky Orange LLC

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Recordings & Heatmaps - see what people find most interesting (and not)
Surveys - why guess what your customers want when you can ask them yourself?
Conversion Funnels - we pre-built them for you so you can see drop off fast
Discovery - helps you answer pressing questions about your website visitors
Checkout Analytics - View events for what people do on your checkout page

Highlights: Popular with businesses in United States

Languages

English, German, Italian, French, and Spanish

Works with

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Pricing

Free

100 sessions/month
30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

Build

$39 / month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

Grow

$79 / month

or $758.40/year and save 20%

15,000 sessions/month
60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,318)

Overall rating

4.7

Counts per rating level

86% of ratings are 5 stars
1.1K
6% of ratings are 4 stars
76
2% of ratings are 3 stars
26
1% of ratings are 2 stars
18
5% of ratings are 1 stars
66

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its ability to boost conversions and sales through detailed insights into customer behavior. Key features like heatmaps, session recordings, and real-time visitor tracking help identify user pain points and optimize websites. Merchants appreciate the easy installation and user-friendly interface, which facilitate quick, data-driven decisions. The customer support is also noted for being responsive and effective, enhancing the app's overall value.

September 10, 2024

This app is a must-have. It's, probably, one of the top 3 apps a merchant should install. It gives golden information on the customers' journey in, through and out of one's eshop.

Support is, also, excellent. Every time I needed some answers or help, they were there to answer them quickly and to the point.

So, I must say that I cannot recommend this app highly enough !

COLORADDICTED.COM

Greece

Almost 8 years using the app

Lucky Orange LLC replied September 12, 2024

Wow! These are words we love to hear. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thank you for your review and recommendation, and you know we're here to help if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

September 25, 2024

We left a year ago for a different service and have found the application to be one of the best we have used. Good to be back and support is excellent.

CTA, Inc.

United States

About 2 years using the app

Lucky Orange LLC replied September 27, 2024

Thank you for sharing the Lucky Orange love and welcome back! Did you get a chance to try our new Discovery feature? We designed it to help merchants like you find the questions you want answered, such as what frustrated people really do on your website. Thanks again, and if you need anything, please don't hesitate to reach out.

Cheers - Jordan from Lucky Orange

September 26, 2024

The heatmaps and visitor replays are invaluable to our business. We have gained so many actionable insights from watching them!

Audio Life Inc.

United States

Almost 2 years using the app

Lucky Orange LLC replied September 30, 2024

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We love to hear that getting these insights has helped you to identify how you can make the visitor experience better than ever. Thanks for your review, and we're here if you need anything!

Cheers - Jordan from Lucky Orange