Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
4.7 (1,330)

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Discovery - helps you answer pressing questions about your website visitors
  • Checkout Analytics - View events for what people do on your checkout page
Highlights
Popular with businesses in United States

Languages

English, German, Italian, French, and Spanish

Works with

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Customer behavior

Real-time tracking, Activity tracking, Event tracking, Session replay, Replay filtering, Segmentation, Page views

Marketing and sales

Marketing attribution, Checkout analytics, Purchase tracking, Funnel analysis, UTM tracking, Abandoned carts

Visuals and reports

Heatmaps, Analytics dashboard, Custom dashboard, Data export, Historical analysis, Notifications

Pricing

Free

Free

  • 100 sessions/month
  • 30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

  • 500 sessions/month
  • 30 day data storage

Build

$39 / month

or $374.40/year and save 20%

  • 5,000 sessions/month
  • 60 day data storage

Grow

$79 / month

or $758.40/year and save 20%

  • 15,000 sessions/month
  • 60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,330)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its detailed insights into customer behavior, with features like heatmaps, session recordings, and real-time visitor tracking that help identify website issues and enhance user experience. The interface is user-friendly, and the visual data provided is actionable, aiding in increased conversions and sales. Exceptional customer support is frequently highlighted, with staff members like Emilia and Justin praised for their responsiveness. The onboarding process is easy, with personalized assistance that maximizes the app's utility.

September 10, 2024

This app is a must-have. It's, probably, one of the top 3 apps a merchant should install. It gives golden information on the customers' journey in, through and out of one's eshop.

Support is, also, excellent. Every time I needed some answers or help, they were there to answer them quickly and to the point.

So, I must say that I cannot recommend this app highly enough !

COLORADDICTED.COM
Greece
Almost 8 years using the app
Lucky Orange LLC replied September 12, 2024

Wow! These are words we love to hear. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thank you for your review and recommendation, and you know we're here to help if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

October 3, 2024

Excellent app to see exactly where customers are scrolling, clicking, adding to cart, or exiting. The free plan is perfect when you're just starting out. I love to use this when I've made changes to my site to see how things are working (or not working) for my customers. The customer service is outstanding. Quick, friendly, and helpful! Highly recommend Lucky Orange!

The Note House
United States
About 1 year using the app
Lucky Orange LLC replied October 7, 2024

Thanks for taking the time to leave us a review! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and happy tracking! We're just an email away if you need anything!

Cheers - Emilia from Lucky Orange

October 4, 2024

We always had a rough idea of where our website could improve, but Lucky Orange gave us the visibility we were missing. Being able to watch actual user sessions and see exactly where visitors were getting stuck or dropping off has made it so much easier to make tweaks that matter.

IVeinte Terp Vodka
United States
5 months using the app
Lucky Orange LLC replied October 7, 2024

We appreciate your review! It's always amazing how visitor behavior shows you exactly what happened during someone's visit to your website. No more guessing or trying to make sense of data points. When you can actually see them hitting barriers on your website, you know exactly what needs to be changed. Thanks for your review, and we're here if you need anything!

Cheers - Jordan from Lucky Orange

Support

Lucky Orange LLC can answer any questions you have about Lucky Orange Heatmaps & Replay.

Developer

Lucky Orange LLC

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Launched

July 8, 2014

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