Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

by Lucky Orange LLC

10 apps to grow sales with recordings, heat maps, chat & more

4.7 of 5 stars(662 reviews)

Watch people live on your site

Watch every mouse click, move and scroll in real time or watch recordings later. We record all visits - not a sample like some replay apps

Use heatmaps to see what’s hot

Answer the questions of what people are engaging with most on your site and whether they’re scrolling far enough to see your calls to action

Lower cart abandonment

Use live view to see visitor challenges then engage them with live chat. Use polls to offer special discounts to increase conversions


About Lucky Orange Heatmaps & Replay

Get 10 conversion rate optimization tools for the cost of 1 to help reduce cart abandonment and increase sales. Get started with a free plan and scale up as your business grows. Install with 1 click.

Powerful ways to learn about your website visitors

SESSION RECORDINGS (REPLAY)

Watch people navigate your website to see what’s preventing them from converting. Recordings show where people clicked, scrolled, moved and tapped. Replay how people interacted with products, what they added to cart, and what kept them from buying.

LIVE VIEW

Don’t want to wait to see what shoppers did on your store? Watch them live right now. See someone getting ready to abandon their cart? Use live chat to help them find what they need.

Discover what visitors engage with most

DYNAMIC HEATMAPS

Want to see the parts of your store that are most popular with visitors? A heat map shows where most people clicked, scrolled and moved. Scroll heatmaps show how far down the page people went before leaving and whether they got to your best products or CTAs. Unlike other heat map apps, Lucky Orange’s dynamic heatmaps allow you to study visual engagement patterns including dynamic elements like popups, dropdowns and forms.

Offer shoppers discounts before they abandon their carts & gain valuable feedback

ANNOUNCEMENTS

Provide a discount code or product update to all visitors or trigger announcements by behavior. Use announcements on a specific page or for targeted visitors like those coming from Instagram, Facebook or Google. Increase your conversion rate with questions like, “Would you like 15% off?”

SURVEYS

Ask people about their product preferences, technical issues or crowdsource new inventory ideas. Use time-based triggers to engage shoppers at the right time with surveys.

FORM ANALYTICS

Monitor key form metrics like abandonment, field order and time to start to find areas for optimization.

CONVERSION FUNNELS

Quickly see which pages are converting and which are causing visitors to abandon your site.

Talk with customers on your site

LIVE CHAT

Build lasting relationships by helping people exactly when they need it with event- and time-based triggers.

Simplify website analytics on your store’s performance

INSIGHTS

Surface your most meaningful website analytics through our customizable dashboard. Don’t waste time logging into multiple apps to see how your store is performing. Use the Lucky Orange dashboard to get analytics like the number of people on your store now, overall traffic count and traffic sources.

SEGMENTATION/FILTERING Want to see if Google PPC traffic is more engaged than traffic coming from Instagram? Filter heatmaps and recordings by traffic source, device type, browser, visit number and more.

Media gallery

Support

Pricing 7-day free trial

See all pricing options

Free

Free

  • 500 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Starter

$10/month

  • 25,000 pageviews/month
  • 1 site
  • 2 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Small Business

$20/month

  • 60,000 pageviews/month
  • 3 sites
  • 4 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

Medium

$50/month

  • 200,000 pageviews/month
  • 8 sites
  • 10 operators
  • Unlimited recordings and heatmaps
  • Live chat
  • Surveys
  • Funnels
  • Form analytics
  • 30 days storage

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (9)
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews

Bar Stool Gems

This app gives valuable insights into what visitors are doing on your store and where there's roadblocks and friction. The UI is super easy to use and the support is great. Recommended.

Developer reply

July 16, 2021

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Justin from Lucky Orange

Gitchee Goo Baby

Super easy to use with great user tracking features. Heatmaps are really something else and are very helpful for UX optimization.

Developer reply

July 15, 2021

Thank you for your five-star review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Jordan from Lucky Orange

Super Macaw

Love the App, works like magic. You get to see what actually drives or scare away your customers
And the Support team is great!

Developer reply

July 15, 2021

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Justin from Lucky Orange