See why visitors don’t convert
Spend less time guessing with real-time Dynamic Heatmaps & Recordings; it’s like a DVR for your Shopify store.
Know the right changes to make to stop visitor abandonment - no PhD in analytics required.
Help visitors & save the sale
User-friendly Polls and Chat let you connect with visitors to turn them into happy customers.
About Lucky Orange Heatmaps & Replay
“Why aren’t my visitors converting?”
Do you know why a visitor left your Shopify store before completing his or her purchase? Lucky Orange knows why.
Installation is fast and takes just a few seconds – no coding required. In addition, Lucky Orange is easy to use, ready to go “out of the box,” and every plan includes full access to all of our features:
- Dynamic Heatmaps
- User Recordings
- Form Analytics
- Live Chat
- Surveys & Polls
- Conversion Funnels
- Real-time Dashboard
- Daily Email Reports
Stop relying on Google Analytics to tell you and actually see your website through the eyes of your visitors and customers. Digitally watch over the shoulders of your visitors and customers as they navigate through your Shopify store. See exactly what they are seeing; watch as they click and move through the checkout process with our User Recordings and Dynamic Heatmaps:
- User Recordings: User Recordings act like a DVR for your Shopify store, giving you the chance to watch recordings and see video playback of visitors and customers as they interact with your store.
- Dynamic Heatmaps: Navigate through your store just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas.
Start a dialogue with visitors before they even leave. Your visitors have a lot to tell you; you just need to ask:
- Chat: It’s simple to setup and even easier to use. You’ll be able to respond quickly to questions and even “co-browse” with visitors to actually point to areas on their screen for further clarification.
- Polls & Surveys: Created pop-up poll questions for a specific page on your Shopify store or just for targeted visitors, such as those coming from Facebook. Common questions include, “What stopped you from making a purchase today?” or “Would you like to be contacted for a free estimate?” Recordings are linked to responses for further insight.
Analyze like a pro
Interested in monitoring and improving your Shopify store? Don’t miss our Form Analytics or Real-time Dashboard:
- Form Analytics: Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment.
- Dashboard: Get an instant look at how your Shopify store is doing through the Lucky Orange dashboard, which includes conversion funnels, historical analytics, real-time analytics, Twitter search, identify traffic sources such as Facebook, Google PPC and more.
Busy? No problem!
Daily/Weekly Email Reports can be sent each morning directly to your inbox for a quick look at your Shopify store’s highlights.
- Google Analytics,
- Google Tag Manager,
Free to install
7-day free trial! Plans starting at $10/month.
Most recent reviews
This app absolutely rocks! It helped me identify a lot of flaws in the store design & I took those inputs to improve. For new store owners this is an absolute requirement. Go for it, the value is beyond measure and user interface & observations are a breeze with this app. Once you check this out, you will not search any further, makes life easier.
I really like this app, show you exactly what is your customer doing and help you to figure out what to improve in your shop. It is a MUST if you want to improve your shop. Highly recommended!
All Clothes Hawaiian
Update: 15? Minutes after leaving review the owner of the company called me up to solve my problem. Turns out I had an old account(cancelled) from a long time ago and this new one - when I tried logging in this morning my browser used the old saved Username and Password - and that's why it wasn't working this AM. He walked me through deleting the app and reinstalling it after he deleted the old account. Bing Bang Boom - Problem solved! My error not theirs. Great Customer Service..Obviously!
Installed the trial version, it worked for 1 night, next day it said my trial was up (was supposed to be a 7 day trial) but message said if I "tweeted" about lucky orange I'd get "another" 7 days Free. Did it, said it worked, but now users are not seen or recorded. Uninstalled and reinstalled, same thing. Upgraded to Paid membership, still doesn't work. And now the Free 15 minute phone call appointment scheduler is showing nothing is available till next week.