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I highly recommend the Lulu Direct app. The setup took just a few minutes, and now every order flows straight to Lulu for printing and fulfillment with zero manual work on my end. Print quality is consistently excellent, shipping is quick, and customers get tracking updates automatically.
I’ve tried other POD services, but Lulu Direct is the only one that delivers the same high quality every time and ships reliably worldwide. If you’re a small publisher looking for a dependable fulfillment partner, Lulu is hands-down the best choice.
Lulu has been incredibly helpful!! We thank them so much for their responsiveness with their support staff, ability to fix the issues, their patience and understanding were great. We received our first printed, full color books and they were outstanding quality! Thank you
Lulu has been great to work with! We print and ship around 100+ books per month. Very few issues with that volume of orders and when there have been any issues Kristen with customer support has very quickly fixed the issue (even when the error was due to customer issues and not Lulu). Highly recommend!
I've been using lulu for over a year now. The quality of books printed at lulu vs. anywhere else is exceptional. What I love most about the app is the customer service. Kristen, specifically, is my most favorite customer service rep I've ever encountered and if it wasn't for her I would not be such a loyal customer! The only problems with lulu and the app are the shipping prices, which are not competitive and not easy to translate to the customer. This is a huge problem that needs to be fixed, but I believe that it is being worked on which is good. I hope it is fixed soon. Still, it does not deter me from using the app as it is very easily integrates with shopify. Also the timing from order to delivery does take awhile too, but again, this is known and something they are working on. I appreciate the open communication and lulu's dedication to continuously self-improve.
Lulu is by far the best and nicest company I've ever worked with. They continuously put authors' and book-publishers' needs and concerns at the top of their list. The book quality is perfect and the process is smooth and easy. The results are great and the integration with Shopify works without a glitch. And, if you have any questions or doubts Lulu personel is the nicest, most helpful people there is, while at the same time being very good at what they do! We have never had any problems with Lulu whatsoever. The few times our customers have complained is when books have not arrived – which is never Lulu's fault (but UPS's). And even at those times, Lulu has been very helpful. I would recommend Lulu to absolutely everyone! You will not find a better company.
LOVE IT! awesome books, great customer service, couldn't ask for a better app. been using the service for over a year now and my customers and wholesale accounts are all happy, and best of all no need for inventory any more!
This app is a relatively simple and economical way for a small organization such as ours, to print and ship its books on demand. The customer service rep assigned to us has been amazing--so helpful in providing information and supporting us through any challenges we faced along the way.
I wanted to sell paperbacks of my own books at a discount independent of the larger companies if you know what I mean. Lulu looked good. I contacted them with my concerns and they assured me I would be pleased and there's no contract. The quality of the books is great. My readers have told me so and I have ordered them myself at cost by momentarily dropping the price on my products page on Shopify.
The only problem left was constantly having to correct shipping prices both foreign and domestic. I contacted Cary Penrose who called me at my request and patiently talked me through setting up live shipping worldwide. It worked and now my readers in England can order delivery any way they want. I find Lulu very convenient and have had no complaints about pricing or delivery. I have just started advertising internationally, so time will tell how this works out when the volume picks up.
Super easy to use to sell POD books. The customer service is very helpful, and they're always making updates to the app to make it run better. I highly recommend it.
Lulu has helped me create the products of my dreams and seamlessly integrate it into my site! I love how the products are made to order, and have had the greatest customer service experience as well. Shout out to Cary! Highly recommend!