评论 (78)

整体评分
2.7
每个评分等级的数量
  • 51% 的评分是 5 星
  • 9% 的评分是 4 星
  • 4% 的评分是 3 星
  • 8% 的评分是 2 星
  • 28% 的评分是 1 星
2024年9月16日

I'm also having a lot of issues connecting LuLu direct app with my Shopify store. This has been an ongoing problem.

Light Locked
美国
1年多 人在使用应用
2024年8月13日

They have fundamentally broken this App after the recent "update", by removing mapped shipping and not implementing an equal alternative.

Essentially useless as a hands off print on demand service, where you now have to baby every single order to make sure the shipping method is correct, otherwise it defaults to a more expensive method and you lose money on the sale.

Pre update this was a very ...

Tia-Clair Toomey
澳大利亚
5年多 人在使用应用
2024年6月1日

When i am trying to connect Lulu direct to my shopify store and open the app, it fails to load and brings up a new tab saying unable to find correct link to website. So this leaves me unable to use Lulu direct for my needs. If anyone could help me out on this situation, I would be very grateful thankyou.

Queer Blend
英国
1年多 人在使用应用
2024年7月1日

I am having the hardest time getting my products properly linked / set up through Lulu Direct. All of the instructional videos are out of date, so all the information and instructions that they are giving doesn't apply to this new format, making it a huge pain to set up. If you update your entire structure, you need to update your videos too. Otherwise, you are just leaving people in the dark, ...

Nightgod333 Secrets Revealed Shop
美国
大约1个月 人在使用应用
Lulu Publishing已回复 2024年8月30日

I sincerely apologize for the difficulty you had with our app shortly after it was updated. We have fully updated our videos and knowledge base articles to reflect the most ...

2020年12月8日

I connected this app to my website so that my journals can ship to the customers directly without me having to order in bulk. There must be a glitch in the system because several of the orders from my website has not transferred over to the app. Thankfully my number of orders is self manageable or this is something that I would not have easily caught. In trying to resolve the issue, Lulu is ...

The Klassic Co
美国
接近3年 人在使用应用
Lulu Publishing已回复 2021年2月1日

We are glad that we were able to resolve this issue for you. If you have any further questions, please do not hesitate to let us know.

2021年1月6日

Have tried multiple times to get this app working and all I have to show for it is a lot of frustration and wasted time. Absolutely the WORST app experience I've had so far. Incredibly disappointed, expected much better from such a major company.

Rhonda World
美国
1年多 人在使用应用
Lulu Publishing已回复 2021年2月1日

We apologize for any frustration you may have experience while trying to set up our app. Please reach out to us through our support page or email us directly at “integrations ...

2020年12月21日

I launched a print on demand store for stationery. And have had a horrible experience in terms of the length of time it takes for orders to be delivered in addition to customer assistance. The "estimated time frames" are merely suggestions. The real dates of arrival could be more than 2 weeks past then... Also, they never actually say how long production takes. however, once they list your order' ...

Hausofassembly
美国
1年多 人在使用应用
Lulu Publishing已回复 2021年2月5日

We are a print-on-demand company. All products are printed after an order has been placed. Factors such as volume, weather, and pandemics will affect production times, which ...

2022年7月24日

Everything about this app is easygoing but the processing and shipping are insane. I am better off ordering in bulk in processing the orders myself.

Black Self Care Talk
美国
1年多 人在使用应用
编辑时间:2023年9月11日

Absolutely the worst app I had to use because there is no alternative that connects to Shopify. The prints take forever to get made and sent to customers. There're no notifications if there is a problem. Using this app only had a negative impact on my business's reputation and brand image because Lulu is unable to do their part. I get customers who never receive the products, only to find out ...

ScrumMastered
加拿大
5个月 人在使用应用
编辑时间:2020年10月20日

When I press the option to associate one of my books with lulu app, the full list of books doesn't show up. If I put the whole title, the book doesn't show up. The paperback cover takes too much time to process as well, because of the size requirements. There should be a format that integrates the front image and allows to add text to the back image. This would allow a much faster process. The ...

22 Lions
克罗地亚
接近2年 人在使用应用
Lulu Publishing已回复 2020年10月20日

Thank you for your feedback, we appreciate you bringing your issues to our attention. We’re sorry to hear you had such a frustrating experience trying to get your store set ...