評論 (78)

整體評分
2.7
各級評分數量
  • 51% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 8% 的評分為 2 顆星
  • 28% 的評分為 1 顆星
2018年8月27日

Lulu xPress is an application designed to drop-ship books using a simple interface to upload your cover and interior and quickly go on sale. It does exactly what it says it will do.

While there are alternatives, Lulu is a world class provider of books that is difficult to avoid when reading about publishing options for the independent author. The interface does away with print ready pdfs and any ...

Atticusstore
美國
使用應用程式 3個月
編輯時間:2020年9月21日

(SECOND REVIEW - 9/21/2020): Production times are over a month. I have customers complaining daily, asking where their orders are. This is not an issue of the USPS or Fedex, this is a production/manufacturing issue that Lulu has faced since we began working with them.

We get the same old runaround from customer service about how they are working on it. We have been working with Lulu for about a ...

MotorsportMaps
美國
使用應用程式 9個月
編輯時間:2023年9月11日

Absolutely the worst app I had to use because there is no alternative that connects to Shopify. The prints take forever to get made and sent to customers. There're no notifications if there is a problem. Using this app only had a negative impact on my business's reputation and brand image because Lulu is unable to do their part. I get customers who never receive the products, only to find out ...

ScrumMastered
加拿大
使用應用程式 5個月
編輯時間:2024年1月22日

Recommended. The app works well. So far, all orders have been fulfulled properly. There have been one or two minor problems which customer service have handled well and promptly. In general customer service is excellent. [EDIT - over one year later, customer service continues to be excellent]

There are some downsides to consider before using the app:

- Orders to some locations seem to arrive ...

The CES Book
美國
使用應用程式 1年多
2019年1月3日

Many if not most of the reviews here are terrible, especially considering that this is a company that more or less boasts that they are "Masters of the Print on Demand" book printing Universe.

Um, I don't think so.

Many here are complaining of really poor customer service as well as comically mishandled orders. Well, I haven't gotten yet to the mishandled order stage, but I have received really ...

This website is a DBA of Mr. John Carson Lester Jr & the TeleDistributors Call Center. Click the COG to the TOP LEFT to SWITCH between our MANY THEMES!
菲律賓
使用應用程式 4個月
Lulu Publishing 已回覆 2019年4月16日

Hi John. Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. We’re sorry to hear you had such a frustrating experience trying to ...

2020年12月6日

I am new to the Lulu xPress app, and I have had more than 100 orders go thru the app in the past 2 weeks. The problem is, I can only see my most recent 20 orders within the Lulu app, if I try to click beyond the first 2 pages - it does not show the rest. I am not able to access the status, tracking or customer information for those orders via the app and this is a potential nightmare waiting to ...

Transit Design
美國
使用應用程式 1年多
2019年11月11日

For YEARS I've searched for a solution like Lulu xPress. This is a complete game-changer for anybody wanting to publish a book and sell with complete ease. These guys are way ahead of the game and their prices rock too.

Tommy Owen Design & Publishing
美國
使用應用程式 26天
Lulu Publishing 已回覆 2020年1月29日

Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far and hope you will continue ...

2022年10月10日

I am very disappointed with the Lulu app. When attempting to edit my books the page will not load. I can't make any updates to my books because of this. The shipping time is marketed at 3-5 business days but all of my orders have taken 10-15 days to deliver. I get that shipping may take longer under certain circumstances but if the majority of my orders are going to take almost 2 weeks to deliver ...

zenfulnote
美國
使用應用程式 10個月
2022年9月17日

The app is very glitchy and there are major issues with their fulfillment and printing of the books. Their site has a production time of 3-5 business days which is false advertising. When emailing them about how it is taking much longer, now on 12 business days they respond saying that they're aware of it and that I should tell customers that it is a custom printing job for each and every book ...

Travwell
美國
使用應用程式 2個月
Lulu Publishing 已回覆 2022年9月20日

Thank you for your feedback.

Our average production times throughout the year are estimated at 3 to 5 business days. However, production times can vary based on factors such ...

2019年4月13日

I decided to create notebooks and practice guides for my upcoming training academy and wanted to offer additional copies to my students at a reasonable price. It was so easy to set up my Shopify store, connect the Lulu xPress App and create products. I love the fact that I do not have to buy in bulk and ship any orders myself. This app saves me so much time and money that the free time I do have, ...

Altered Aesthetics Training Academy
美國
使用應用程式 17天
Lulu Publishing 已回覆 2019年4月17日

Altered Aesthetics, thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the xPress experience so far, but ...