評論 (78)

整體評分
2.7
各級評分數量
  • 51% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 8% 的評分為 2 顆星
  • 28% 的評分為 1 顆星
2018年9月5日

I think the book printing drop-shipping model is a fantastic idea, and I would use it for many books, but both test copies I've received have been printed incorrectly. There is an issue with the templates that make seemingly centered designs print off-center. The other issue is that our customers don't want to wait 20 days to receive their book. For these customers to get their package in a ...

Dead Ends Entertainment
美國
使用應用程式 12個月
2023年9月5日

This was originally a ONE STAR review. I will say that tech support fixed it. Please note there is NO HELP during holidays for this international company so schedule your drops accordingly. I can say there was a problem with their plugin on my account that didn't exist before. Thank you for fixing this LULU.

Old School Dungeon Master
美國
使用應用程式 7個月
2021年9月17日

L'app funziona bene e non abbiamo avuto reclami sulla qualità di stampa dei libri. Per ora ha solo cambiato nome rispetto alla versione precedente. Rimane il problema che non memorizza, nelle impostazioni, la regione di provenienza del mittente e ha tempi di produzione e spedizione un po lenti per gli standart attuali. Non ci pare che siano disponibili 3.000 formati! Sarebbe utile fossero più ...

Fontana Editore
義大利
使用應用程式 11個月
2019年4月11日

This app simply does NOT work! I've actually reached out to their support team TWO times over the course of 3 months and they haven't responded... it's a shame because I actually use their website to print my books...

Kampion Fitness
美國
使用應用程式 大約2個月
Lulu Publishing 已回覆 2019年4月16日

Hi Kampion. We are so bummed that you're having this issue, but thank you for reporting it to us when you did. We have actually responded quickly each time, but not sure if ...

2018年7月15日

Serious excited to print my first book! THANKS LULU

Nailgurl
美國
使用應用程式 12天
2021年8月2日

I'm a small (2 product) self publisher of natural history field guides (BYOGUIDES) who was badly burned a few years back by Shipwire. The combination of Shopify / Lulu has allowed me to relaunch my business without the hassle of warehousing and arbitrarily changing Shipwire policies. The Shopify / Lulu interface / model is not 'simple' to understand or navigate initially, especially if you are ...

BYOGUIDES
澳洲
使用應用程式 5個月
2018年12月14日

While the product creation was fine, and the order process appeared to go smoothly, I've ordered a total of 5 books between two orders, and haven't received a single one.

**edit**

Customer service via Joseph has been very helpful with my initial problem, my review has gone from 1 to 3 stars after resolving the misunderstandings that were easily resolved. Holding off for the exciting conclusion to ...

The Rogue Crusade
美國
使用應用程式 3個月
2022年8月15日

I appreciate the fact that this app helps save time in submitting and fulfilling orders, but the print cost / revenue shown on the Lulu.com website is inaccurate with the cost to actually sell a book in Shopify. The Lulu Direct print cost is about 20% higher than the Lulu book store cost--they say that's to cover fulfillment costs. But yet they ALSO charge an extra $1.50 PER BOOK on Shopify, ...

Victory Writing Shop
美國
使用應用程式 3個月
編輯時間:2023年11月2日

11/1/2023
I updated my review from a 2 to 4 after receiving a helpful email directly from Lulu about how to configure the Shopify checkout to ensure tracking auto-populates an order. The problem should be fixed now.

My other concern regarding error notifications is already being addressed in an upcoming app update. There is no ETA when the new features will be available, but it is being worked on ...

Rachel K Stone
美國
使用應用程式 2個月
2020年11月16日

Poor quality control. Poor customer support. I placed orders for several samples from LuLu (both in Shopify via the app and through xpress.lulu.com). The gloss cover paperback was fine, but the matte covers on three different paperbacks were badly curled. I also contacted support about the customized packing slip: LuLu acknowledged that there was an issue and said its developers were ...

The Obolus Press
加拿大
使用應用程式 14天