This app opens up an entire new dimension to GoArchitect.co we are able to create new publications that can be treated as live documents and updated on the fly when new information is discovered or new content is desired.
It does have some startup pains however, while the actual print quality is excellent, the accuracy of the orders can be hit and miss. I have received numerous test orders that have been in one way or another incorrect. Things like the pages being backwards that make the end product unusable.
The company is very responsive however and have been working through the issues. When the general quality assurance is raised, this app DESERVES 5 stars.
Many of the previous issues seem to have been fixed. The quality has risen and new product options have been added. Their customer service is also excellent.
Minor issues now are more a matter of missing features. It would be cool if the app allowed for a custom receipt to be mailed with the books.
We’d highly recommend this app! Lulu xPress does all the printing and ships right to the customer. All we have to do on our end is fulfill the order, then Lulu xPress takes over. Seamless! It saves us time and we don’t have to carry inventory. Lulu xPress is a user-friendly app that walks you through the whole process of uploading your book and they have friendly and helpful tech staff who quickly assist with any questions. Five stars!
I'm just getting started with this app but, at first glance, this looks like a dream come true! :)
We used to handle our own warehousing and shipping of books. Lulu's xPress app has changed all of that. Now, orders simply flow through our site to Lulu, who prints (white label) and ships the orders as they come in. It is truly a game changer for us. We can now focus much more time on building our business, as the time spent fulfilling orders is no longer necessary. We have also found that Lulu's customer service team is outstanding. Inquiries are always answered the same day, and usually within the hour. We could not be happier with our decision to implement the Lulu XPress app on our e-commerce site.
Serious excited to print my first book! THANKS LULU