Lulu Direct

Lulu Direct

Installazione gratuita. Possono essere applicati costi aggiuntivi.
Valutazione (3,5)
Recensioni
Sviluppatore

Elementi chiave

Popolare tra le attività come la tua
  • Con sede negli Stati Uniti
Ideale per il tuo negozio
  • Si usa dal pannello di controllo Shopify

Informazioni sull’app

Lanciata

26 aprile 2018

Lingue

Inglese

Questa app non è disponibile in Italiano

Create, Sell and Ship books easily with the Lulu Direct App

Entrepreneurs and business owners agree that having control over your product is critical to successfully growing your business. The Lulu Direct App connects our global print and fulfillment network to your Shopify storefront for a more efficient way to sell your books. Now every time an order is placed for your books, we’ll print and ship the order, and provide you and your customer tracking to ensure everyone is happy. It’s that simple!

Entrepreneurs and business owners agree that having control over your product is critical to successfully growing your business. The Lulu Direct App connects our global print and fulfillment network to your Shopify storefront for a more efficient way to sell your books. Now every time an order is placed for your books, we’ll print and ship the order, and provide you and your customer tracking to ensure everyone is happy. It’s that simple! altro
  • Easy to Use: Connect your books in a matter of minutes.
  • Flexible Formats: Over 3,000 book format options, binding types, and layouts.
  • Professional Quality: We deliver high quality printing at competitive prices.

Prezzi

Installazione gratuita

Merchant pays for books printed and shipped by Lulu Direct.

Installazione gratuita

Merchant pays for books printed and shipped by Lulu Direct.

Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo

73 recensioni

Valutazione complessiva
3,5
Numero di recensioni per livello
  • Il 55% delle recensioni ha 5 stelle
  • Il 10% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 7% delle recensioni ha 2 stelle
  • Il 25% delle recensioni ha 1 stelle
Data modifica: 2 novembre 2023

11/1/2023
I updated my review from a 2 to 4 after receiving a helpful email directly from Lulu about how to configure the Shopify checkout to ensure tracking auto-populates an order. The problem should be fixed now.

My other concern regarding error notifications is already being addressed in an upcoming app update. There is no ETA when the new features will be available, but it is being worked on by the development team.

Also, I would like to say the printing quality of the book is beautiful and a lot better than what Amazon can produce.

I applaud Lulu for their excellent customer service and ability to address their customer concerns in a timely manner. I look forward to using the new updates.

----------------------------------
Old Previous review....

The app is easy to use, and the prices for printing are double that of Amazon, but overall, it works well and gives the seller full control over their paperback book profits. Another good feature of this APP is the orders are processed automatically.

Now for the negatives. The APP does fall short. A developer can't state that an APP is integrated with Shopify if it is missing critical key features that are common across all Shopify APPS.

What is missing is error logging and notification. If an order is invalid or fails to process, it is critical this information is sent automatically to the Shopify Admin. I should not have to check my order page daily to find errors. This lack of notification support can cause customer service issues.

Secondly, your APP does not update tracking information or notify the customer when their package is shipped. The Admin gets notified, which is strange because I get notified of a shipping notification but not for order errors.

I have to add the tracking information to an order manually, which is another large gap in the design of your APP. These are common things that are in every APP.

These gaps need to be fixed and are large enough to cause my rating to drop from a five to a two. Your APP completely misses the customer service part of the Shopify business. Your design does not support the sellers properly.

Please correct this in your next update to the app. The features are not hard to implement and need to be integrated ASAP. I will update my review when these features are implemented.

Thank you for taking the time to read my review and input. I am open to assisting with developing or testing these features when ready.

Rachel K Stone
Stati Uniti
16 giorni di utilizzo dell’app
5 settembre 2023

This was originally a ONE STAR review. I will say that tech support fixed it. Please note there is NO HELP during holidays for this international company so schedule your drops accordingly. I can say there was a problem with their plugin on my account that didn't exist before. Thank you for fixing this LULU.

Old School Dungeon Master
Stati Uniti
7 mesi di utilizzo dell’app
6 settembre 2023

Working with LuLu and creating books directly on their website is easy and the quality of the books is superb. I gave the app 2 stars because it is more expensive to go through the app with a fulfillment charge on top of that. Better off going directly through LuLu website, it is free as well. I also found that I can't connect my LuLu books already made online into shopify without having to redo the entire process of creating a book through the app.

MySisterIsASurvivor
Stati Uniti
26 giorni di utilizzo dell’app
Data modifica: 11 settembre 2023

Absolutely the worst app I had to use because there is no alternative that connects to Shopify. The prints take forever to get made and sent to customers. There're no notifications if there is a problem. Using this app only had a negative impact on my business's reputation and brand image because Lulu is unable to do their part. I get customers who never receive the products, only to find out that Lulu marked an address invalid because it had a special character used. Ridiculous. I do not recommend this service to anyone. It's better to not sell printed products at all then sell them with this app.

ScrumMastered
Canada
5 mesi di utilizzo dell’app
3 marzo 2020

LuLu enabled us to deliver our book directly to our customers with a minimum of difficulty and our contact Cary was very helpful and patient with us as we went through the process.

How to NOT Get Hired
Stati Uniti
Circa 4 anni di utilizzo dell’app
Lulu Publishing ha risposto 20 ottobre 2020

Thank you so much for your positive feedback and for taking the time to post this review. We're glad you're happy with the app and your account manager! Best of luck with your book!

Informazioni sull’app

Lanciata

26 aprile 2018

Lingue

Inglese

Questa app non è disponibile in Italiano

Sviluppata da Lulu Publishing

Informazioni su Lulu Publishing

Valutazione media: 3,5

Crea app per lo Shopify App Store da 6 anni

P.O. Box 12018, Durham, NC, 27709, US

Assistenza

Invia un messaggio

1 (844) 212-0689

integrations@lulu.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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