Lumise ‑ POD Product Designer , 109件のレビュー
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評価順
very friendly and good customer support.. if you have a problem you will get help immediately.. i can only recommend it <3
** UPDATE **
Developer released a fix within 10 hours that exports PDF's in the correct colours. Great work! Works perfect.
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Really wanted to give this a 5*
• Customer support is great.
• Designing tool is great, set up was fairly simple.
• We wanted this to reduce our own workload and provide print ready artwork from customers... sadly the PDF doesn't work as intended with colours. The only reason it doesn't get 5 stars. Hopefully this is fixed at some point, otherwise, it's great.
Hi, thank you so much for your review and so sorry about the issue related PDF, we are fixing it :)
Have a nice day ahead
Great app and great support from Jade! This is the most comprehensive design app which meets all our needs. The best is the support from Jade who helped me with my difficulties, making recommendations and also fixing exactly the issues i'm having. Definitely recommend this app.
I had good service I recommend I had a lot of help working the app. they helped with a lot of errors I recommend them
I tried several apps and I've finally found the most functional and user friendly app!! I have nothing but great things to say about Lumise's support team. Jade has been fantastic and super patient to all our requests.
I am still setting up this app but so far I have had a great experience with it and it seems to meet my needs. I had a few questions about getting started and they emailed back within 1 hour on a sunday, which i really appreciated. I have still yet to test the app on customers and see how the received files will print out, but i can't see a problem so far and the design looks really clean. I can't wait to release it to my customers! UPDATE
This app has changed my life. I never realised you could create links to your design to share. I will create the customers design and send them a link, they can then edit it and send it back to me. With every order made by a customer, i can go in and make sure its centred and take out bits i don't need before print. This takes less worry of the customer of doing it wrong and cuts my set up print time by 80% My only suggestion to make this app perfect would be to integrate it with shopify's cart. I think customers get confused about having to put their print size in the cart first. It would be great if the 'checkout' button in the app took the customer to the basket page of the website instead of the final checkout page that has no way to go back to the website. I realise that i could perhaps move size prices onto the app, but this will also confuse them. They're a confusing bunch!
I love the app...many features to use. Most of all the people at Lumise are always helpful. Helen and Jade have been great. Jade just setup all my Lumise products with a customize button only. Thank you Jade!!!!
Great Support and Great App! I was not aware of the app feature very well. but they trained me amazingly with details.
I've tried many apps on Shopify but this one is really reliable and easy to use with strong features.
Thank you Lumise team :)
5 star for the app
5 star for support
& support from JADE is tremendous!! I was a little confused and she helped me a lot :)
Moving over to Lumise from another product customizer. I would definitely recommend using this app. The product customizer is super easy to use on the back end. On the front end it looks really professional and clean. At first I had trouble installing the code onto my shopify theme however I was helped by customer support (Jade) on the spot! Jade was able to install the code for me in a few minutes. Overall I am very satisfied with the customer service and quality that Lumise offers!
Its really a good design tool,support is also good and it helps my business to give a new trendy look with good features and customer friendly options