Lumise ‑ POD Product Designer , 리뷰 113개

I believe it's a great app but is a little challenging to get started. Support is very good though. I just wish I would have made contact sooner.

great service

Having integrated the Lumise Product Designer into our Shopify store, we've witnessed a significant enhancement in user engagement. The tool is intuitive, allowing our customers to unleash their creativity and design products to their liking. The interface is user-friendly, ensuring even those with minimal tech-savviness can navigate with ease. Moreover, the live support provided by the Lumise team is commendable, addressing queries promptly and efficiently. The app not only adds value to our store but also offers a unique shopping experience for our customers. Highly recommended for any e-commerce platform looking to offer personalized product designs.

I have persisted with this app because I am optimistic and see that this could be a great app with some updates. It is not actually compatible with Shopify as it takes over the shopping cart/checkout entirely. So if you run other apps that require the cart and checkout to remain as standard, it will not work at al for your store. It sets up a shopping cart within the Shopify shopping cart so there are 2 checkout buttons.
UPDATE: The developers have now been helpful with working on the coding for my store so that the messy checkout this app makes is better for our customers. This app does have plenty of possibility and potential and I still hope that in time the required improvements will be made, however it is a way off from actually being properly compatible with Shopify, especially if you sell items that do not require customisation along ones that do using this app.

1/8/23 - Updated and increased the rating from 1 to 3 stars.

The Support-Team worker Andi make a very good support. Thats what we need in the beginning.
Very good.

10/10 for support from Andy & Jade! After having to fix a couple minor issues, these have been resolved in the matter of hours. Highly recommend.

very friendly and good customer support.. if you have a problem you will get help immediately.. i can only recommend it <3

Ich habe einige Apps ausprobiert um meinen Kunden die möglichkeit zu geben meine Artikel selbst zu gestallten, habe bis jetzt keine bessere gefunden die Preislich in meinen Rahmen passt. Die App ist sehr übersichtlich und auch für Anfänger gut geeignet, man findet sich sehr schnell zurecht.
Die Preis-Leistungs bei der App passt, Der Support ist super besonders der Supporter Andy vom Lumise Support-Team ist sehr schnell und konnte mir bei jedem Problem schnell helfen.

David in Support helped me very quickly. Support is always ready to help with all my questions. I appreciate the Support Team at Lumise.

Llevamos poco tiempo usándola pero ha sido muy fácil de utilizar, super intuitiva, y con un excelente servicio al cliente, contestan super rápido y efectivo.