Lumise ‑ POD Product Designer

Even though app says live support, one day they just decided to remove it, when you send them a message on messenger they say for shopify you need to email them. Haven't heard back from them since.

App is filled with bugs they don't bother to solve, they only give temporary solutions. For example in more than one instance I downloaded a design customer made as a pdf, and the pdf file was wrong so we produced and sent out a wrong order. When I contacted the support they asked me to use the other download methods so basically you will always have to double check.

Do not bother paying for this app, its clearly not made for shopify.

if -5 stars was an option thats what this deserves. Terrible application for shopify, does not support it properly, Should not even be an application option for this platform. Customers can only go straight to checkout once products designed, no option to add to cart and combine with non lumise products. Useless!!! Don't waste your time.

Too many Bugs, and the worst bug is the customer service, shall we do the debug for Lumise ? I can, but they read without reply make me wanna quit it and leave the 1 star rating. Recently they still sent the mail to us and ask for give them a chance ,what's going on ? Why you don't reply us your app full of bugs at beginning ? I had reply you not to bother us any more, but you still send the mail to us ... , I had resend you mail to shopify , they will told you not to do it .

This app does not work. After integrating this app into my website, my checkout button broke and I was unable to make sales. The support team did not help me. If you want to install this app, think twice.