評價 (116)

整體評分
4.7
各級評分數量
  • 91% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2021年8月17日

Too many Bugs, and the worst bug is the customer service, shall we do the debug for Lumise ? I can, but they read without reply make me wanna quit it and leave the 1 star rating. Recently they still sent the mail to us and ask for give them a chance ,what's going on ? Why you don't reply us your app full of bugs at beginning ? I had reply you not to bother us any more, but you still send the mail to us ... , I had resend you mail to shopify , they will told you not to do it .

Kaier
台灣
使用應用程式 2天
2020年8月12日

Lumise POD has met all of our requirements for creating custom options for our customers. The support has been excellent, Jade was able to tweak our designer options and pointed me in the right direction for how to learn how to make changes. I learned a lot just in the short time Jade was helping me!

Ivy Designs Co.
美國
使用應用程式 2天
2020年3月1日

Product is OK but missing a lot of serious features.

1.The cart does not go through Shopify so can't do any discount codes.
2. The cart does not work with other products in your Shopify store so if someone adds a product in Lumise they won't be able to add it another product that's not Lumise based. Very confusing for the customer
3. The print files are saved on Lumise's servers and there's no way to download the files without going through their servers. For customers that already have a whole fulfillment system set up, this is very problematic. We would want the production images to be saved on the Shopify servers or even emailed to us.

Would love to try Lumise again in a few months once the above is fixed and change my review to 5 stars. Right now it's missing too many features to be reliably used.

Qstomize.com
美國
使用應用程式 2天
2019年6月12日

We are still exploring the possibilities of offering item personalization for our customers. Great support and very neat UI.

COCOMI
新加坡
使用應用程式 大約20小時
編輯時間:2019年5月11日

It's really a cool app, perfect for print on demand business. And hope they can fix some small bug to make it better. Thank you for the great contribution to the print on demand industry. And apologize for the rude before.

Hevout online
中國
使用應用程式 大約2小時
King 已回覆 2019年5月10日

So sorry but I think you misunderstand about our app, our app allows customers to design a t-shirt or other products. Please contact me to thang@the4.co to get the support direct.

Thanks

2023年6月14日

very friendly and good customer support.. if you have a problem you will get help immediately.. i can only recommend it <3

Bubble Blaster
德國
使用應用程式 15分鐘