Reviews (117)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting user engagement and streamlining the design process in print-on-demand businesses. It offers robust customization options with an intuitive interface, and features like shareable design links enhance the shopping experience. Merchants also appreciate the excellent customer support available via live chat and email, even on weekends, which contributes to its reliable performance.

March 25, 2023

Easy to use app Installing was hard but their customer service is great. Agent Andy really helps me set up the application on my website.

Zeekcustomart
United States
1 day using the app
January 27, 2024

Andy from their product care was very helpful in setting up the button and answered all my questions. Good App to use! Thanks for the good support service.

New Store for ASMS
Canada
1 day using the app
August 12, 2020

Lumise POD has met all of our requirements for creating custom options for our customers. The support has been excellent, Jade was able to tweak our designer options and pointed me in the right direction for how to learn how to make changes. I learned a lot just in the short time Jade was helping me!

Ivy Designs Co.
United States
About 24 hours using the app
June 22, 2022

It's a great app, it's fully functional and has the customizations I need. And what's even better is that their staff is professional and responsive, I had a problem with the installation and they quickly fixed it for me. Thanks anna for your help.

POPOMELO
China
About 24 hours using the app
January 25, 2023

Playing around with the app. Had some questions and got help really fast. Thanks Andy for your effort!

Greetz Sanne

Label2X
Netherlands
About 19 hours using the app
August 13, 2020

The support has been excellent, Jade was able to pointed me in the right direction. thank you for your help.

deplayed
Kuwait
About 16 hours using the app
January 12, 2021

I love this app. I tried using it a couple of years ago with Wordpress and I had a lot of trouble. Never reached out to support, just gave up. I recently tried it again and the online support agent, Jade offered assistance while I was using the app. She was able to help me understand why I had trouble before and helped me fix the issue. Now I fee confident that this app will work for us and our needs. I can't rave enough about the functionality of the app and their support.

Martian Creative
United States
About 12 hours using the app
March 10, 2021

Best app ever. Jade from customer care is fire.
Thx again for all the support and patience. We are glad for this colab.

goodz.ro
Romania
About 7 hours using the app
Edited March 7, 2022

Lumise is simple, user friendly and powerful. It is extremely fast loading (compared to many other design tools on the market). The support via Live Chat / Facebook has always been 10/10. Jade has been my super star support person and without her rapid response we would have been stuck!

My Stubby
Australia
About 2 hours using the app
Edited May 11, 2019

It's really a cool app, perfect for print on demand business. And hope they can fix some small bug to make it better. Thank you for the great contribution to the print on demand industry. And apologize for the rude before.

Hevout online
China
About 2 hours using the app
King replied May 10, 2019

So sorry but I think you misunderstand about our app, our app allows customers to design a t-shirt or other products. Please contact me to thang@the4.co to get the support direct.

Thanks