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UPDATE: I recently reinstalled this app but encountered a problem where the product pictures are not uploading. I attempted to uninstall and reinstall, but the issue persists. I have also contacted Luxury Beauty through email and their website but have yet to receive a response. While I understand it is the weekend, I would expect a quicker response. I will continue to wait for a resolution.
I really like this app, but they do NOT reply to their customers. You never see anything from this company. You are pretty much on your own. This app is very easy to use the products are awesome but again...if you can't find help to the smallest questions, it makes the app look and feel terrible. Just my opinion.
Thank you for your review. We're glad to hear you like the product available in our app, and we apologize for the challenges you've had in reaching our team. We're happy to help answer any questions you have and ask that you reach out to us at appdevelopment@ibeauthentic.com or through the contact page on our website at luxurybeauty.io. Both of these channels are consistently monitored by our customer support team, and they will respond within one business day of any inquiries we receive.
I installed this app., this morning. So far it has been the easiest product syncing I have ever had to deal with. This is a very smooth app., professional, easy and the products are FAB! I totally recommend this app.! Good job with this app....so excited! Thank you!!
Very pleased with my experience with Luxury Beauty. A few small bumps but everything was resolved and improved with communication. A great opportunity!
Thank you for reaching out with questions! We're appreciate your feedback to improve the user experience and your suggestions for enhanced content to support product listings. We'll be working with our vendors to roll out these changes very soon.