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Excellent reliable fulfilment services and Bel is awesome in support! They genuinely do care and go above and beyond to help.
Hello Chubby Mealworms USA,
Thanks for taking the time to leave us an awesome review. We think Bel is pretty amazing as well. We look forward to continuing to work together!
Incredible experience working with Shiphero. I've never worked with 3PL, so as you can imagine, the prospects were daunting and absolutely terrifying! Shiphero made it so easy...I cannot believe we did it! (and so easy at that!) Shiphero received my product well (bent over backwards actually, stayed late during BFCM given unforeseen shipping delays on my end). The dashboard is very intuitive, ZERO learning curve and connects well with my store and team members. Maggie and Russel are so thoughtful and patient but most importantly, subject matter experts in logistics, technology and customer service. Can't thank you guys enough for all the initial and continued support and going the extra mile (it's always noticed and appreciated)
Shiphero makes our lives much easier and better! No need to worry about shipping any more as they provide the best and fast service! Website is also easy to use and whenever having questions or concerns, it's really good to contact them directly through the dashboard! Thank you all (Bel, Danielle, and Bela) for prompt response and your attention to my questions! Really appreciate your best customer service!
Great app! Bel has been helping us with our requests. She provides great service for us. She assists us with issues and other concerns.
Hello Jolie Market,
Thank you so much for taking a moment to let us know how awesome Bel is. And we're so grateful for the 5-star review for our app. We're glad that ShipHero and our Client Support team has met and exceeded your expectations. Thanks again!
ShipHero is by far the best warehousing and fulfillment partners in the market today. As a small business myself, they have helped me on an individual level and was always available for any questions or issues. Kudos to Silvana from the onboarding team who helped me since the beginning!
Hello!
Thank you so much for leaving an amazing review. We greatly appreciate our customer feedback and we're so glad that your experience with ShipHero, and Silvana has been so positive and set the stage for continued success with us. We look forward to working together and wish The Lunar Company nothing but success in the future!
The customer service & onboarding team are top notch – big shout out to Silvana who was beyond helpful in my not-so-simple configurations of pre-orders & rules my business required! It feels so good to finally be in a warehouse & not shipping my own packages. Thank you to a team I can trust to make it happen smoothly! Highly recommend.
Hello Cycles Journal!
Thank you so much for taking the time to leave us such an awesome review. We agree that Silvana is pretty great! And we love our Onboarding and Client Support Teams too. Thanks again!
The ShipHero support team is responsive and very helpful. I especially appreciate how they are considerate of the needs of small businesses. Thank you again for all your help, Clara!
Hi Dot Line Curve! Thank you so much for your awesome review. We're so glad that our support team has been helpful and exceeded your expectations. We're looking forward to working with you and helping you succeed!
ShipHero is great! After almost a year of struggling with FBA, I decided to switch fulfillment centers and I'm glad I found ShipHero. The customer service is amazing! Especially Marina is very helpful! Always responsive, supportive and there to help with any questions I have. I would definitely recommend their services and prices.
Working with ShipHero has been great. Their service and response time are excellent. The app integrates with Shopify and the setup is very easy. I would highly recommend ShipHero to anyone looking for a fulfillment solution that integrates with a Shopify store.
Hello Fuchistore!
We do love our Shopify clients! It's important to us that ShipHero and Shopify work seamlessly together and we're glad to know that it's been a smooth setup process. Thank you for the 5-star review and your continued support.
Shiphero has helped our small business grow and reduce shipping times across the US. Their customer service team is very attentive and it's super easy to communicate with them via the chat feature on their site. Bel and Sophia have been especially helpful over the past few months as we've had to execute a number of special projects that are outside the typical scope of work for the Shiphero team.