LVK Logistics

We are using this App since 2020. And we overpaid almost $500+ USD for their hidden fake invoice. BE AWARE!! You will have no option to remove your card from their dashboard. You will have your regular invoice. But they will charge your card hiddenly without any reason. Their customer support will ask you to pay the same invoice 2-3 times. You will have no records. Even after 1 year when we shout ...

This was my original review when we started with ShipHero: This app is actually just an integration with an AMAZING order fulfillment company. We did a lot of research looking for a 3rd party shipping partner and landed on ShipHero. We couldn't be any happier. Their shipping management software is incredible, their pricing is super affordable and their support team is out of this world. ...

Save Millions . Do read it completely . Did you get fooled by plenty of 5* reviews here? I was , as well and it turned out to be the biggest mistake of my ecommerce life .90% of the people writing these reviews aren't with shiphero anymore Background:They will force(persuade) you to write a review immediately after signing up - the process of which is smoothless .You'll install their app on your ...

Until they get things fixed, avoid unless you want your business to be crippled. ShipHero used to be amazing, but as of the past two months, are extremely understaffed and not delivering on their service level agreement. Their support has been lacking tremendously lately, taking anywhere from 4 days - nearly 2 weeks to respond to inquiries. I have run out of stock because their receiving ...

A year ago, this was a great app and service. At the time, would've recommended it to anyone. Now? RUN FAR, FAR, FAR AWAY. They previously used a great chat support feature and it was great. They got rid of that and moved to a ticketed system, which wasn't too bad, but they became slightly less responsive. Now, you submit a ticket and you'll be lucky to get a response in weeks. They don't have a ...

Emotionally drained dealing with this company. I will keep it simple. Overcharging by MASSIVE amounts (incorrect ship weights, like 2-10x higher), lost and missing inventory, late shipments all the time, lots of lost packages never scanned.

What its like working with ShipHero. -> Imagine being stress out about shipping tons of orders everyday > hiring an employee for help -> their rates are low, onboarding is easy -> sales agent are somewhat nice -> you sign up.

As soon as they start shipping orders -> everything changes -> now the only contact you have with someone at the company is via email and also they live in South America -> ...

Close to the worst out there. If you ship anything larger than a cubic foot, you are charged Dimensional Weight BUT ShipHero won't tell you what that cost is until after the items ships! There's no easy way to bill that cost to the customer, so customer-paid rates are unusable.

There is no real time shipping calculator at checkout and ShipHero only provides you a rate table for non-dimensional ...

UPDATED REVIEW: Invalid Tracking Numbers that negatively impacted my Amazon account, Late Shipments, and Overcharges They should be called BugHero as their system is always making some mistakes due to some bug. I first rated ShipHero 5-stars due to their outstanding customer support. But after 3-4 months of using them unfortunately I have to update this review. Their system is incredibly buggy. ...

Hired ShipHero to help with pre-orders. It takes a lot to get me to the point of writing a bad review, but...wow. They've been having "some delays at the warehouse" and my orders have not been shipped out in over two weeks. In addition to that they don't have a live support system, so every thing you ask them has to go through a ticket system which if they respond at all takes about 48 hours on ...