리뷰 (173)

전체 평점
4
평점 수준당 개수
  • 평점의 84%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2024년 1월 22일

No customer service response. Desperately waiting to launch a store and our partners are unable to get a response at all!

Roilty Concentrates
캐나다
앱 사용 기간 대략 1개월
답글 ShipHero개 2024년 3월 11일

Hi Roilty Concentrates Team,

We apologize for the inconvenience and regret that we have not received any emails from registered users associated with your account.

Please ...

2020년 5월 18일

I reached out to ShipHero prior to installing to ask a few questions. Never got any responses. I then tried to install the app and speak with them. Never got any responses. I uninstalled the app and now trying to delete my account after a week of uninstalling, seems impossible. This is the worst app and customer service.

Carnage Tools
미국
앱 사용 기간 대략 22시간
답글 ShipHero개 2020년 5월 18일

You are right, we should have messaged you sooner! We sincerely apologize. We’ve received a record number of inquiries and have been training new team members to keep up, yet ...

2023년 10월 26일에 편집됨

Our experience with Shiphero Fulfillment has been deeply unsettling. We have been consistently overcharged for shipments, sometimes by up to five times the quoted amount. When we've tried to address these discrepancies, we were directed to a clause in their Terms of Service which provides a mere 30-day window for claims. This policy not only imposed unexpected costs on our business but also put ...

Canvas by Numbers
미국
답글 ShipHero개 2022년 9월 12일

Hello Canvas by Numbers team,
We appreciate your review and your candor relating to your experience with ShipHero. Our Client Support team will work to correct any billing ...