리뷰 (172)

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2021년 6월 16일

ShipHero is a good company to work with. They have helped me cut hours out of my day by doing our fulfillment orders. We even opened an east and west coast warehouse to cut down on shipping times for customers. The customer service team (especially Carina and Mario) are like an extension of our team. They are there every day to help smooth out the wrinkles of daily fulfilment. We are very satisfied with how ShipHero has allowed us to work on our business instead of working in our business. Sign them up!

Greenbush Natural Products
미국
앱 사용 기간 6개월
2021년 7월 27일

Mari & the onboarding team were fantastic. I thought this process would be difficult but was amazed at how simple everything was. Thanks to the ShipHero team for everything! Couldn't be happier.

Red Zone Draft Boards
캐나다
앱 사용 기간 6개월
답글 ShipHero개 2021년 8월 19일

Thank you Red Zone! We are so glad that the transition was a smooth one. We look forward to working with you and you are more than welcome!

2021년 11월 5일에 편집됨

The customer service Shiphero is delivery the best response. Especially Bel, very helpful on every question and ready to solve an issue with fulfillment of our customer. Impressive with the service!

iLuxx Store
미국
앱 사용 기간 6개월
답글 ShipHero개 2021년 11월 11일

Hello iLuxx Store!
Thank you for taking the time to leave us a review! We appreciate it. And thanks for letting us know that Bel is awesome - we agree. We're so glad that your experience has been positive so far and we're looking forward to continuing to forge a strong partnership!

2021년 7월 5일에 편집됨

After a year of dealing with FBA issues we decided to switch fulfillment centers and it has been awesome. They do a really good job with onboarding and making sure you are set up for success. Any issues that arise are addressed very quickly by actual people and their platform is easy to navigate.

incrEDIBLE eats inc
미국
앱 사용 기간 6개월
2021년 7월 23일에 편집됨

First onboarding experience with Shiphero was great thanks to Belen.
She was really friendly, patient, helpful and polite.
The first person i spoke to wasn't great cos it seemed like she was always in a rush, barely had time to talk during google meets, and couldn't explain slowly or clearly.
So I recommend Belen who is awesome. price is ok too for USA shipping. App / site is also user friendly.

Ageless Beauty Global
싱가포르
앱 사용 기간 6개월
2021년 12월 21일

Clara from Ship Hero is super helpful. She has been quick to respond and always walks me through exactly how to fix my issues.

SWTpants
미국
앱 사용 기간 6개월
답글 ShipHero개 2021년 12월 23일

Hello SWTpants,
Thank you so much for giving Clara a shout-out and for giving ShipHero such a positive review! We really appreciate that! And we're so glad that Clara has been a rockstar. We agree - she's pretty great! Thanks again.

2021년 9월 22일

We needed help with fulfillment for a special project and we are so happy we chose Shiphero. Bela was a daily hero responding to every question I had with such detail and explanation. She made the transition super easy. I definitely recommend Shiphero.

Dannijo
미국
앱 사용 기간 6개월
답글 ShipHero개 2021년 10월 14일

Hello!
Thank you for the 5-star review. We're thrilled that you're happy with choosing ShipHero and that Bela has been such an awesome rockstar. We're looking forward to a long-lasting relationship!

2022년 5월 15일에 편집됨

ShipHero team is always so responsive and helpful. Their system is very user friendly and you can always count on great communication and complete transparency about any questions that arise. Great partner for businesses and top notch service! Update: I had Bela assist me yesterday to complete my on-boarding process. Bela’s assistance was outstanding!!! As a new business and client, I needed help having all relevant features set up from my Shopify store to ShipHero’s system, and she was so friendly, courteous and understanding in walking me through all the steps of the process and answering all my questions. She did it all with so much professionalism and patience and went above and beyond to make me comfortable with the system. Really impressive service! I really appreciate it. ShipHero is an excellent partner for any e-commerce business. Update: ShipHero team continues to be very responsive and helpful with all issues that have come with the Start-up process. There are a lot of little details to learn about the App and order fulfillment process but they are a valuable partner to count on for support. Just had an issue (that ended up not being an actual problem) with an Export order and Kelsey was very helpful with her prompt support and helping me track it through the system.
Thanks again ShipHero team!

Skinny Botanicals
미국
앱 사용 기간 6개월
답글 ShipHero개 2022년 1월 20일

Hello Skinny Botanicals!
Thank you for leaving such a wonderful review for ShipHero. We're so glad that you're finding ShipHero a wonderful partner and benefit to your business. We greatly appreciate your business and support. Thank you!

2021년 9월 15일에 편집됨

Shiphero. Always go above and beyond my expectations. They are extremely professional, helpful ,available. No shipment ever delayed. No communication ever delayed. Clara, Silvana, Carena, Mario, Andrea. Kudos to everyone.

Cognisprings
미국
앱 사용 기간 5개월
답글 ShipHero개 2021년 10월 14일

Hello Cognisprings,

Thank you for the 5-star review. Our goal is always to exceed your expectations and it's good to hear that we're fulfilling that mission. We'd also like to thank you for calling out some of our heroes! Our team is pretty awesome and we're so glad that clients can see it too!

2020년 12월 3일

The service has been incredible, their consultants have accompanied me until the last minute making sure that everything is in order and without setbacks, always going further. Thank you Mari F, Andrea, and Belen.

Elements Colombian Coffee
미국
앱 사용 기간 5개월