Omtaler (172)

Samlet vurdering
4
Antall per vurderingsnivå
  • 84 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 13 % av vurderingene er 1 stjerner
25. juni 2021

This service is a total game changer! I no longer have to worry about fulfillment. The onboarding experience was really easy and the customer support is first rate. They are very helpful and continue to support along the way. Highly recommended for anyone looking to grow their e-commerce business.

spyker swim
USA
Over 2 år bruker appen
19. november 2021

Bel is awesome, Excellent, Reliable in support! She does care and go above and beyond to help. She is a lifesaver!! :)
Bel if you are seeing this I meant it. Love the way you offer your service!

The Dirt Gems
USA
Over 2 år bruker appen
ShipHero svarte 2. desember 2021

Hi there,
Thanks so much for taking the time to leave us an awesome review. And thanks for shouting out Bel! We agree she's pretty great! Thanks again!

16. mars 2021

Very professional and easy to work with, Mari was very good to work with, I highly recommend their services!

QUAKE™️
USA
Over 2 år bruker appen
26. november 2021

We' re really happy with how ShipHero has handled the onboarding process. Mari (ShipHero Employee) has been our personal guide and it has been priceless to have her help along the way. The one thing we would improve are better/more economical shipping options from our manufacturer to the ShipHero warehouse. The fees they charge for this are just too high.

Be Jet Clean
USA
Over 2 år bruker appen
ShipHero svarte 2. desember 2021

Hello Be Jet Clean,
We really appreciate you taking the time to leave us a review, and thank you for the feedback as well. We're so glad that working with ShipHero has been great so far and that Mari has been such a rockstar! We look forward to continuing to work with you!

9. september 2021

Highly Recommended, their customer service is very helpful, Bela and Clara are amazing, they are always extremely helpful when there are issues with products. Thank you

Otarius
USA
Over 2 år bruker appen
ShipHero svarte 14. oktober 2021

Hi Otarius,
Thank you so much for the review and for recognizing Bela and Clara as superheroes. We're so glad that you're experience has been positive and we're looking forward to a long-lasting business relationship!

26. oktober 2023

Great app and great company! Support team (Emi and all :) is super responsive.

Kegel Hard
USA
Rundt 2 år bruker appen
10. januar 2020

ShipHero is really our company's Hero. After searching and going through so many fulfillment centers ShipHero got the job done correctly. ShipHero has mix technology and fulfillment so beautifully. We are very happy to say ShipHero is our fulfillment center. Their Shopify App integrated with our store very easy. The ShipHero team responded to emails and set video Google Meet calls to make sure we got the right services. They shipped our products out on time and gave our customers excellent notifications regarding their delivery. Thanks you Shiphero for being patience with us as startup company and saving our company lots time and effort. You are truly a shipping hero. We look forward to working with you for many years to come.

Medilabkits Team

MediLabKits
USA
Rundt 2 år bruker appen
21. desember 2021

The team is great, communication is key and they stay on top of it. I have been using them for over a year now and from Ground Packages to LTL shipments they have really gotten my business moving.

Cajun Pop
USA
Rundt 2 år bruker appen
ShipHero svarte 23. desember 2021

Hello Cajun Pop,
Thank you so much for taking a moment to leave us such a positive review. We're glad that your experience with ShipHero has been so awesome and that we've been helping you move your business forward. Thanks again!

21. mai 2022

We are using this App since 2020. And we overpaid almost $500+ USD for their hidden fake invoice. BE AWARE!! You will have no option to remove your card from their dashboard. You will have your regular invoice. But they will charge your card hiddenly without any reason. Their customer support will ask you to pay the same invoice 2-3 times. You will have no records. Even after 1 year when we shout very much, they add a paid status on the invoice. Because there was no status before. So just think how horrible it was, You paid an invoice and no status BOOM! they charge again. Each time you have to fight 2-3 days by email with your bank transaction proof, But if you did not notice or check then you will be charged hiddenly. We stop getting their service from January 2022, But why we are writing a review today? OH yes! Because still, we have no service! No product with them but we got charged $20.74 on 19th May 2023. Seems funny? No this is normal when you are on ShipHero. And you will not able to remove your card as well. Only you can change a card. Shopify itself starts a good service for inventory fulfillment with 90 days of free storage. We switch to that now. Seems like we have now come to haven from the hell of ShipHero! (Well, still we get the bills from the hell)

99FAB
USA
Rundt 2 år bruker appen
ShipHero svarte 26. mai 2022

We appreciate you bringing this to our attention. We have already reached out to your company to let you know that this was unfortunately an innocent oversight. While in the process of cleaning up our records there was miscommunication and a wrong charge was made. We have since fixed the issue and sent an email to clear up the confusion and apologize. Once again, we are sorry that this happened.

22. mars 2022

I'm glad I went with ShipHero as my first 3PL. Setting up ShipHero with Shopify is easy process. Their Warehouse Management System (WMS) dashboard makes things easy for a non-technical person to understand, and transparent reporting feature. Fulfillment is speedy paired up with simple pricing, and you can even automate the process! Bela has continually assists me with excellent customer service both during the oboarding process and afterwards. Whenever I have questions or need assistance I will usually get a quick response or within 24 hours.

Fidget BOP! Shop
USA
Rundt 2 år bruker appen
ShipHero svarte 24. mars 2022

Hello Fidget BOP! Shop,

Wow, what an awesome review. We're glad you chose us for your Fulfillment as well. We're so glad that you found the implementation process so easy and that ShipHero has met and exceeded your expectations. And thank you for the shout-out to Bela! Thank you again!