Recensioner (173)

Helhetsomdöme
4
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
1 september 2020

I used this Shiphero app for fulfilling our orders in US. Since i am new to Shopify i got so many questions to be answered for fulfillment part, So i would ask the customer service right away at shiphero dashboard. Their customer service is excellent especially BELA who is very kind, friendly she will answer all of the questions patiently...... I once got into the trouble of shipment issue of ...

Magnetite Power
Indien
3 månader användning av appen
24 oktober 2020

I absolutely love using this fulfillment center, they work with stores that are just starting with 0 orders and their customer service is awesome! I love how helpful they are! I would definitely recommend them!

Ultimate Microfiber
USA
3 månader användning av appen
26 januari 2022

Loving the back end and can’t say enough about the amazing customer service during our onboarding and now as we are shipping out. The founder (Aaron) started his journey as an ecommerce seller (jiujitsu brand if my memory serves me correct), so he gets exactly what we need and delivers. bravo!

Essential Stacks
USA
3 månader användning av appen
ShipHero svarade 4 februari 2022

Hello Essential Stacks!
Thank you so much for giving ShipHero and our founder, Aaron, such an amazing shout-out! We're so glad that your experience has been positive and ...

18 maj 2022

The app was easy to install and my customer support contact (Silvana) has been accessible along each step to ensure smooth running of the app and connection to Shopify. The team has been very useful and orders are getting shipped on time. No customer issues or damages have been reported as yet and we have been up and running approximately 3 weeks. I am thoroughly impressed thus far. Keep up the ...

LikeItOnTop
Storbritannien
3 månader användning av appen
ShipHero svarade 19 maj 2022

Hello there!
Thank you so much for taking the time to leave us a review! We're so happy that things have been running smoothly and that ShipHero is meeting and exceeding your ...

1 februari 2022

Incredible onboarding experience. Our team had a lot of edge cases to solve for and the ShipHero sales and onboarding team were fantastic to work with. Very very responsive and comprehensive. They were reaching out to me with solutions to things on my to do list, before I could get to them. Looking forward to continuing to work with them!

Flowtag
USA
3 månader användning av appen
ShipHero svarade 4 februari 2022

Hello Flowtag,
Thanks a lot for taking the time to leave us a review and letting us know that our sales and onboarding teams are awesome! We absolutely agree. We're also glad ...

23 september 2021

I'm so happy we chose to partner with Shiphero for our fulfillment needs. They are always responsive and very quick to address any last minute requests or updates to orders. They have been fantastic!

Tazzy Candy
USA
3 månader användning av appen
ShipHero svarade 14 oktober 2021

Hi Tazzy Candy,
Thank you for your review and for letting us know that we're hitting our marks as your fulfillment partner. We strive to answer questions quickly and to be as ...

27 augusti 2021

Ship Hero won my business on two things: 1. Simple flat rate pricing. 2. Great communication: pre-sales, onboarding, support.

Golden Essential Foods
USA
2 månader användning av appen
ShipHero svarade 14 oktober 2021

Hello Golden Essential Foods!
Wow - thanks so much for the 5-star review! These two things you mentioned - simple flat rate pricing and great communication - are two of the ...

3 december 2020

ShipHero is great! Very straightforward to connect with your shopify store and they have amazing customer service that is very responsive! I would highly recommend ShipHero!

White Pebble
Storbritannien
2 månader användning av appen
11 januari 2021

The staff is prompt and helpful. I had a very pleasant onboarding experience with Marina. I think her professionalism & remarkable customer service abilities will take her very far. Looking forward to start shipping with ShipHero!

Posture Pal
USA
2 månader användning av appen
20 augusti 2020

Using shiphero as a USA 3PL has been a great experience for the following reasons:

- easy to use dashboard, simple to schedule incoming inventory in a 100% self serve way

- A++ support, both in response speed and helpful attitude. Both Clara & Andrea having been a joy to interact with

- competitive pricing. Pretty much no fixed fees, you pay for what you ship. Great for lean opeations

- shipping ...

Touchless
Kanada
Ungefär 2 månader användning av appen