LVK Logistics

EXCEEDS CLIENTS EXPECTATION. THEIR CUSTOMER SERVICE DEPARTMENT IS THE MAIN REASON WHY THEY ARE OPERATING ON ANOTHER LEVEL. Kudos to Soledad for always providing EXCEPTIONAL CUSTOMER SERVICE - Nikki Alexis

Soledad Isla from ShipHero is an absolute pleasure to deal with and has been extremely helpful in resolving my issues quickly and efficiently. Highly recommend!

Great app and great company! Support team (Emi and all :) is super responsive.

The ShipHero support team is responsive and very helpful. I especially appreciate how they are considerate of the needs of small businesses. Thank you again for all your help, Clara!

I cant recommend Ship Hero highly enough! Belen Giglio specifically is my hero! Belen and the team have been excellent in helping me organize the fulfillment side of my granola business. The tech is seamless and everything has gone to plan with this extremely dedicated and responsive team. very well done!

Bel at Shiphero Customer Service has been very helpful in quickly straightening out some of the shipping challenges related to the Holiday Season Crunch

We’ve had such a great experience transferring over to shiphero! They’re super helpful and responsive! Orders ship so fast!

Yet another 5-star review for ShipHero. Before ShipHero, we were fulfilling 20-30 orders a day from our shop, something that would take an hour or two out of every day. We thought about hiring someone, but between the cost of labor, shipping, and packing materials it ended up being basically a draw with the cost of ShipHero. And since our shop is in the middle of nowhere, significantly slower than ShipHero. We brought ShipHero online the day before I left for a weeklong vacation. Silvana went the extra mile to make sure that our first shipping plan was received just minutes after it arrived at their warehouse and I got to see some of the first orders being fulfilled as I drove out of town. What a relief! Since then we've had the pleasure of watching our orders fulfilled usually in less than 30 minutes from the time a customer places them and our production schedule has moved to building and shipping cases of product instead of building for the days shipments. In over 1000 shipments so far we haven't had one error report from a customer. I especially LOVE the picture you can see of every packed shipment before it goes out the door. Searching for a fulfillment company is one of the worst parts of ecommerce. So many choices, none of them seem differentiated, pricing is complicated and hard to compare between them. ShipHero is the real deal - super fast everything, excellent customer service, and priced about the same as what it would cost to do it yourself. Stop searching and go grow your business again. Go with ShipHero!

This is our second account with ShipHero. People are very supportive here. No complaints at all. We just love it!

The customer support service of Shiphero is so prompt and helpful, which helps us a lot. It's the best 3PL!