Galería de imágenes destacadas
LVK Logistics ofrece un servicio completo y personalizado de cumplimiento de pedidos para marcas de consumo directo.
LVK Logistics ofrece una solución de cumplimiento de alto contacto para marcas de comercio electrónico con necesidades únicas. Nuestro servicio maneja todo, desde la recepción del inventario hasta la selección, el empaque y el envío, asegurando que cada detalle se gestione con precisión. Con tecnología logística avanzada y un servicio personalizado de guante blanco, creamos experiencias excepcionales adaptadas a tu marca. Descarga nuestra aplicación para optimizar las operaciones de tu negocio con una solución que combina innovación y dedicación.
- Enviamos más rápido que otros: Nuestra velocidad promedio de envío es de 3,5 días.
- Conocemos el Volumen
- Equilibrio de Carga: Gestionamos tu inventario a través de nuestras 7 ubicaciones en América del Norte.
- Gestión de Inventario e Informes: Reabastece con confianza.
- Visibilidad: Visibilidad antes y después del envío con PostHero y ParcelView.
Contiene texto traducido automáticamente
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
Etsy, Amazon, BigCommerce, WooCommerce, Inventory Planner, Loop ReturnsCategorías
Administración de pedidos
Gestión de inventario
Etiquetas y embalaje
Gestión de envíos
Precios
ShipHero podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Instalación gratuita
Cobramos una tarifa única sobre los pedidos enviados y el almacenamiento que utilizas para tus productos.
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD.
Reseñas (172)
Since ShipHero was bought by LVK, they implemented a plan to run off all small volume customers by implementing a $500/month "Tech" Charge. They basically shut down my business. Really, really awful! Before that happened they randomly split my inventory across warehouses and it then would take so long to assemble the pieces for my orders, that most of my orders begun to cancel.
I would highly recommend you steer clear if you are a small volume business. Heck, I would recommend any business to steer clear after what they did to my business. Truly horrible!
EXCEEDS CLIENTS EXPECTATION. THEIR CUSTOMER SERVICE DEPARTMENT IS THE MAIN REASON WHY THEY ARE OPERATING ON ANOTHER LEVEL. Kudos to Soledad for always providing EXCEPTIONAL CUSTOMER SERVICE - Nikki Alexis
I recently had the pleasure of experiencing top-notch customer service from EMI at ShipHero, and I cannot emphasize enough how impressed I am with the level of care and dedication she provided. From the moment I reached out with my query to the resolution of my issue, EMI went above and beyond to ensure that I received the assistance I needed promptly and effectively.
Overall, my experience with EMI from ShipHero surpassed all expectations. Her exemplary customer service skills, combined with her dedication to ensuring customer satisfaction, have undoubtedly earned my trust and loyalty. ShipHero is fortunate to have such a talented and customer-focused individual on their team. I wholeheartedly recommend ShipHero to anyone seeking unparalleled support and service. Thank you, EMI, for your outstanding assistance!
The team are always very helpful and ensure they go above and beyond to find the information needed to answer our questions.
In particular, I've been in contact with Emi on multiple occasions and they really are a great representative for ShipHero. No questions is ever too hard or too silly for Emi!
My small business was with ShipHero for large amount of its life. In the beginning, the service was great and I was getting proper responses from support about all my shipping inquiries. Then, after being with ShipHero for a few months, large issues started to arise.
I noticed I was beginning to get charged more for certain shipments, despite them being the same exact product. I reached out to support and was informed that there are holiday surge fees, however, it was not during holiday season! My original account manager, who was very responsive at first, stopped responding to me at all and I had to resort to using the ticket process which sometimes took weeks to get a response.
The final straw for me was when I noticed a $1000 charge for a "tech fee" in my statement. I immediately reached out and after a couple weeks was informed that this is a new fee they are implementing for sellers selling less than 100k a month. There was never any announcement of this charge being implemented nor was it anywhere in my contract with ShipHero. Very sad to see how the company treats their smaller clients.
I next did the logical thing that any individual would do and advised I would like to cancel my services. I was then given two options, get rid of the merchandise my self or have ShipHero dispose of it. Given certain liquidity restraints as a result of these fees, I was unable to sell my inventory that month and had to resort to disposal. ShipHero ended up billing my over $1200 for disposal and would not give me a quote beforehand, despite me asking for one. If I had known this was the case, I would have went to the warehouse and disposed of the merchandise my self!
Overall, this was a nightmare experience as a small business and caused a lot of stress in addition to loss of business.
Hi Dup Fitness Team,
We appreciate you sharing your experience with us. We understand your concerns regarding the billing discrepancies and the new tech fee.
If you believe that any charges were incorrect, please contact us at fulfillment@shiphero.com, and we will thoroughly review the details and reach out to you.
Regarding the tech fee, we apologize for any inconvenience caused.
We did notify each client prior to implementing this fee to maintain the speed, safety, and stability of our system and service. Our Customer Success Team is available to help you find the best plan for your business and optimize your shipping setup to support your growth.
We regret any communication issues you experienced with our support team and the challenges faced during the cancellation process. Your feedback is valuable to us, and we will use it to improve our service and ensure better experiences for all our clients.
Thank you for your understanding.
Soporte técnico
ShipHero puede responder cualquier pregunta que tengas sobre LVK Logistics.
Desarrollador
PO Box 307, Garnerville, NY, 10923, US
Fecha de lanzamiento
23 de julio de 2019