LVK Logistics

LVK Logistics

Preços
Grátis para instalar. Pode haver cobranças adicionais.
Classificação
4,0 (173)
Desenvolvedor
ShipHero

LVK Logistics offers full-service, bespoke eCommerce fulfillment for direct-to-consumer brands.

LVK Logistics offers a high-touch fulfillment solution for eCommerce brands with unique needs. Our service handles everything from inventory receipt to picking, packing, and shipping, ensuring every detail is managed with precision. With advanced logistics technology and personalized white-glove service, we craft exceptional experiences tailored to your brand. Download our app to streamline your business operations with a solution that combines innovation and dedication.

LVK Logistics offers a high-touch fulfillment solution for eCommerce brands with unique needs. Our service handles everything from inventory receipt to picking, packing, and shipping, ensuring every detail is managed with precision. With advanced logistics technology and personalized white-glove service, we craft exceptional experiences tailored to your brand. Download our app to streamline your business operations with a solution that combines innovation and dedication. mais
  • Built for sales, viral surges, and Peak Season. We know volume.
  • Custom meticulous packing to enhance your branded unboxing experience.
  • Load Balancing: We manage your inventory across our 7 North American locations.
  • Inventory Management & Reporting: Replenish with confidence.
  • Visibility: Pre- and post-shipment visibility with PostHero and ParcelView.

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Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

  • Etsy
  • Amazon
  • BigCommerce
  • WooCommerce
  • Inventory Planner
  • Loop Returns

Preços

Você pode receber cobranças externas do parceiro de pagamentos ShipHero, fora da fatura da Shopify. Saiba mais

Free

Grátis para instalar

We charge a single rate on shipped orders, and storage you use for your products.

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Todas as cobranças são faturadas em USD.

Avaliações (173)

Classificação geral
4
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 13% das avaliações são de 1 estrelas
31 de dezembro de 2024

DO NOT SHIP WITH SHIPHERO ' LVK if you need customers to be able to return an order, and I would say most business need this ability.
Our experience has been shocking from a 'professional and business' perspective.
Just as Christmas shopping started they shut down return lables (at the end of Oct) with NO notifcation to their customers. Our team was making the requests as normal with no reply for weeks and only when we hit the roof did we finally have someone tell us they will no longer offer returns. We had NO time to pivot at all.
They have NO solution for return to sender packages - we ship out $300 - $1500 orders and if they need to be rts they literally go to some random place in Blaine WA where they disappear. We have $1000.00 of packages that the staff has just kept and never reshipped to the LVK warehouse they originated from or back to the customer and LVK has been 'working on it' for over a year.
They won't help change delivery address' when an error has been made but ship so the customer can't make changes themselves. They charge high prices for signature but then don't get them. We even were set to start shipping from another warehouse at the start of Jan for a new line and they told us last minute they don't have space BUT when I sent an email under another business name they told me they had space and set up could be done in days. I have set up a new warehouse with a smaller family run shipping company and we will stop using this shipper the moment we are sold out of items. They really don't care about your customers or you. Our experience has been with Soledad - be leary of these glowing reviews - they all look suspicious

LUSHER.co
Canadá
Aproximadamente 1 ano usando o app
3 de outubro de 2024

Since ShipHero was bought by LVK, they implemented a plan to run off all small volume customers by implementing a $500/month "Tech" Charge. They basically shut down my business. Really, really awful! Before that happened they randomly split my inventory across warehouses and it then would take so long to assemble the pieces for my orders, that most of my orders begun to cancel.

I would highly recommend you steer clear if you are a small volume business. Heck, I would recommend any business to steer clear after what they did to my business. Truly horrible!

fretboardgeek
Estados Unidos
Mais de 3 anos usando o app
22 de março de 2024

I recently had the pleasure of experiencing top-notch customer service from EMI at ShipHero, and I cannot emphasize enough how impressed I am with the level of care and dedication she provided. From the moment I reached out with my query to the resolution of my issue, EMI went above and beyond to ensure that I received the assistance I needed promptly and effectively.

Overall, my experience with EMI from ShipHero surpassed all expectations. Her exemplary customer service skills, combined with her dedication to ensuring customer satisfaction, have undoubtedly earned my trust and loyalty. ShipHero is fortunate to have such a talented and customer-focused individual on their team. I wholeheartedly recommend ShipHero to anyone seeking unparalleled support and service. Thank you, EMI, for your outstanding assistance!

Redge Fit
Estados Unidos
Quase 2 anos usando o app
12 de março de 2024

The team are always very helpful and ensure they go above and beyond to find the information needed to answer our questions.

In particular, I've been in contact with Emi on multiple occasions and they really are a great representative for ShipHero. No questions is ever too hard or too silly for Emi!

Babybee Canada
Canadá
Quase 2 anos usando o app
28 de março de 2024

EXCEEDS CLIENTS EXPECTATION. THEIR CUSTOMER SERVICE DEPARTMENT IS THE MAIN REASON WHY THEY ARE OPERATING ON ANOTHER LEVEL. Kudos to Soledad for always providing EXCEPTIONAL CUSTOMER SERVICE - Nikki Alexis

wunderkids
Canadá
Quase 2 anos usando o app

Atendimento

O atendimento para o app é oferecido por ShipHero

Ou acesse o portal de atendimento da empresa

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Desenvolvedor

ShipHero

PO Box 307, Garnerville, NY, 10923, US

Lançado

23 de julho de 2019

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