M2E Multichannel Connect , 리뷰 7개
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평점별
This app has great customer service fast to act when issues occur and find a solution as-well the app speed is very fast currently have 300,000 skus on my shopify store and the load speed is very quick this is the best syncing app i have tried to date.
Perfect for eBay sellers! M2E keeps our inventory in sync with ebay. Listing is easy and automated. The support team has been awesome and continues to make improvements as needed. We have had several requests and ideas and they have worked with us to make the listing process easier. We couldn't ask for a better multichannel app!!!
If you're migrating from Magento with M2EPro to Shopify then M2ECloud is the way to go for familiarity and similarity of process. We tried 2 other apps before discovering M2ECloud.
It wasn't instantly seamless however Kate in the support team has been outstanding with support and liaising with their dev team to improve and tweak the system. I get the impression it's a product that is still "taking shape" but is already streets ahead of others in terms of ease of use.
The reason for the 5* rating is the speed and efficiency of support and it's definitely been worth dealing with a couple of initial teething problems to get a robust and efficient solution - one that we know we can trust after many years of using M2E's original Magento offering.
Non gestisce tutti i parametri richiesti da Amazon in configurazione prodotto
The app is amazing because it enabled me to do the following with lightning speed:
1. Connect my 40k products to amazon asisns and list dem via GTIN and EAN codes
2. Increase my sales via amazon by about 30% by connecting the marketplace in lightining speed.
3. Real time updates for prices and quantities
4. Dynamic filtering options allowing me to view amazon marketplace issues for certain product groups.
Their support has been stellar as they even added a new upload feature within 48 hours which I required to further segment my catalogue.
I can only recommend this app to everyone looking to integrate AMZ.
As future integration options I suggest Kaufland, Manomano, Idealo, billiger.de
Die App ist sehr gut! Ich würde es toll finden wenn Kaufland E-Commerce eingebunden wird (32 Mio. visitors per month / 5000+ categories)
NUL !!
ça ma modifier tout l'inventaire de shopify, x2 ou /2 pour certains, plus rien de correct
Obliger de refaire un inventaire, et en plus ça ne fonctionne pas
A fuir
Dear Customer,
We are sincerely sorry to hear about your negative experience with our service and we would like to offer our most sincere apologies for any inconvenience this may have caused. We understand how frustrating it is to have issues with your Shopify store's inventory.
Let us explain the situation to you in more detail. After carefully reviewing your case, we identified that the issue was related to the fact that you made four changes to the primary data source in the configuration settings (from Shopify to Catalog, then back to Shopify). Normally, users are only expected to configure the primary data source once initially. These multiple changes on your part resulted in anomalies in your inventory, such as incorrect multipliers (x2 or /2) for certain items, causing the inventory to be completely incorrect.
We understand your frustration with this unexpected situation and want to assure you that our development team is already working on the necessary changes to prevent this kind of issue in the future. Our goal is to provide reliable, quality service, and we take your feedback very seriously.
Our support team will contact you quickly to help you restore the correct values of your inventory without having to manually perform this tedious task. All information about the changes made is recorded in the logs, which will greatly facilitate the resolution of this problem.
We recognize the importance of maintaining accurate inventory and sincerely apologize for any inconvenience this may have caused. We are committed to resolving this issue and improving the quality of our service to provide you with a positive experience in the future.
We hope you will give us another chance to regain your trust. Your satisfaction is our top priority, and we will do everything we can to assist you in resolving this situation.
Best regards,
The customer service team
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Cher client,
Nous sommes sincèrement désolés d'apprendre votre expérience négative avec notre service et nous tenons à vous présenter nos excuses les plus sincères pour les désagréments que cela a pu causer. Nous comprenons à quel point il est frustrant de rencontrer des problèmes avec l'inventaire de votre boutique Shopify.
Permettez-nous de vous expliquer la situation plus en détail. Après avoir examiné attentivement votre cas, nous avons identifié que le problème était lié au fait que vous avez effectué quatre modifications de la source principale de données dans les paramètres de configuration (passant de Shopify à Catalogue, puis de retour à Shopify). Normalement, les utilisateurs ne sont censés configurer la source principale de données qu'une seule fois initialement. Ces changements multiples de votre part ont entraîné des anomalies dans votre inventaire, telles que des multiplicateurs incorrects (x2 ou /2) pour certains articles, ce qui a rendu l'inventaire totalement incorrect.
Nous comprenons votre frustration face à cette situation inattendue et nous tenons à vous assurer que notre équipe de développement travaille déjà sur les modifications nécessaires pour prévenir ce genre de problème à l'avenir. Notre objectif est de fournir un service fiable et de qualité, et nous prenons vos commentaires très au sérieux.
Notre équipe de support va vous contacter rapidement pour vous aider à rétablir les valeurs correctes de votre inventaire sans avoir à effectuer manuellement cette tâche fastidieuse. Toutes les informations concernant les changements effectués sont enregistrées dans les journaux, ce qui facilitera grandement la résolution de ce problème.
Nous sommes conscients de l'importance de maintenir un inventaire précis et nous nous excusons sincèrement pour les désagréments que cela a pu causer. Nous sommes déterminés à résoudre ce problème et à améliorer la qualité de notre service afin de vous offrir une expérience positive à l'avenir.
Nous espérons que vous nous donnerez une autre chance de regagner votre confiance. Votre satisfaction est notre priorité absolue, et nous ferons tout notre possible pour vous assister dans la résolution de cette situation.
Cordialement,
L'équipe du service client