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It was big mistake to go with them. Our business heavily suffered due to the poorly developed app(bugs, crashes,etc). I somehow think that as a strategy they have kept the monthly subscription low and they share a mediocre app reference in the beginning and ask clients for some customizations charges. Once the client has paid through time and money to improve the app, it becomes hard to switch. Seems like a perfect bait. Unfortunately, we discovered it too late. To add, there is no quality control, no one managing the service. You would be left to some developer who is in a different world and does not give a hoot about your business. Just a heads up for people considering to use this app.
Really great team! Awesome response time! Knowledgeable and took most of the stress away. Very helpful! They helped me to turned my store into an App available for download on Google and Apple
We are grateful that you took the time out to leave us a review. 😊
Bon service client qui répond rapidement à toutes vos questions et vous aidera à configurer votre applications, je recommande
Hi Wardashopp🙂
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
There are several areas where MageNative fell short for me. First, the platform did not provide any support in creating the initial design for the app. I was restricted to using their preset UI or cloning my web UI, which limited my ability to offer a unique, native mobile experience for my customers.
I also noticed significant loading times whenever the application was opened, which impacted the user experience and could potentially affect customer satisfaction.
Furthermore, I found their customer support to be wanting. The team appeared overstretched and lacked a firm understanding of my specific needs and concerns. I needed to integrate Facebook and Google SDK, but I'm still waiting for a response from them. This delay has been frustrating.
Lastly, the absence of a dedicated manager for my project was disappointing. I found myself frequently interacting with non-technical staff who seemed unaware of the details of my project, which led to further delays and miscommunications.
This is very helpful and very cooperative team to assist wherever required. Good iOS and android app.
Hi Add2Cart,
Thanks for taking the time to share your prestigious opinion on with other community members. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Stay Safe and Healthy !!
Great help from developers you just need to ask them and they will help with what ever problem or design you have in mind They also reach us by WhatsApp app so the communication will be straight and fast Trust me choose the app is great
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!🙂
Was very simple to link Shopify to the app to build! Developers are very attentive with super quick communication and can always fix the problem quickly.
Customisation is very limited and not the best aesthetically but does what it needs to!
Hi Nova of London 🙂
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
They have deleted all my products Database of products on 7 Jun 2022 . I want my products database Back.
We apologize for the inconvenience caused. What bothered us and sought our attention the most was that you did not seem happy with some of our services. Though our belief dwells on achieving the best results for you, we felt that you were disturbed with the services reflected in the review. We want to tell you that we are investigating that how did this happened to you, we have also asked Shopify support team to look into it and find out the culprit who did this as the breach didn't happen from our end or from our team members. Please be assured that we are doing our best to get this problem resolved and your data will be retrieved soon. Thanks for bearing with us. 🙂
Great Service with Very Friendly Communication. I am surely going to use their service again Thanks a lot!
Thank you so much for this great 5-star review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I am sorry to leave a negative review but after 90 days going back and forth with the Arid's Team and paying them 180 USD for simple customization and received an App that Crashing Continuously and Look Horrible, with distorted pictures, and refuse to refund my 180 $, must open Case on PayPal to get my money back, we are not happy waist of money and time for us. www.eugfashion.com is our Store