Omtaler (708)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
16. september 2024

We are using MageNative's mobile app builder service brought via the Shopify App Store and have had a mixed experience with them.

We would rate it 3.5 to the tops!

Pros:
1. MageNative earns good scores for their customization support.
2. Themes are visually appealing
3. RTL (Right-to-Left) support for Arabic, which is an important aspect for our business.
4. The backend to manage the theme's blocks /components are user-friendly.
5. MageNative handles all the initial setup work; unlike other mobile app builders on the Shopify App Store that either leave you on your own or just offer a demo, this is a big plus.

Cons:
We, sadly, have experienced some frustrations and challenges primarily coming from
1. Delayed responses and submissions
2. Partial / unsuccessful testing of fixes and adaptations.
3. They lose out on pre-integration of Shopify's native apps like Forms, etc. 4. Limitations to integrate certain Apps that works well on the Shopify Online Channel. This is where the experience deteriorates, where on Shopify you can simply install/uninstall any app but not being sure this can be mirrored on the MageNative mobile app.

Conclusion:
They are very polite in communication with a 'Yes' attitude. But, they really need to work on streamlining their scope delivery and a structured UAT process.

For Customers: Go with them, they're good!

For MageNative: Learn from feedback/reviews and improvise constantly. This is a highly competitive marketplace of apps and features.

Astore Kuwait
Kuwait
3 måneder bruker appen
MageNative svarte 24. september 2024

Thank you for your honest feedback! We’re glad you appreciated our customization support and themes. We take your suggestions seriously and will work on improving response times, app integrations, and testing to better serve you in the future.

Redigert 7. januar 2021

I think their team is still good, and help us solve the problem. I hope that we can cooperate happily with their technical team in the future.

Asanini
Malaysia
Rundt 3 år bruker appen
MageNative svarte 12. august 2020

Hello Asanini,
Thanks for taking the time to share your prestigious opinion with other community members. We take pride in giving outstanding service to every customer, Thanks for taking a moment to recommend us to others, Thank you, once again, for your kind words.
Stay Safe and Healthy !!

21. oktober 2021

Working with the team to develop my first app for my online boutique so far the process has been pretty smooth and they have been very attentive to helping me get the app up and running. Only hiccup is timing because they are working while I am sleeping:)

Alonna's Legging Land
USA
Nesten 3 år bruker appen
MageNative svarte 21. oktober 2021

Thanks for your beautiful reply 😊

6. mai 2021

This app has ended up doing what I hoped, helped me in easy integration and user friendly interface.

Docib Online
De forente arabiske emirater
Over 2 år bruker appen
MageNative svarte 9. juni 2021

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

7. januar 2021

App developer team is very good, fantastic support from team, quick support.
APP is developed in proper co-ordination as per our requirements.

The Creative Style Kuwait
Kuwait
Over 2 år bruker appen
MageNative svarte 20. oktober 2021

Thank you. It's a pleasure to hear from you. 😊

23. mai 2020

I used this app to make a mobile application, both on iOS and Android, for my Shopify store. Very nice application aesthetically and does all the things you want. If you need special feature, the great team at Mage native will help with that. Only thing I wish was better is the teams communication and being more responsive to small changes

Smoke and Peat
Israel
Rundt 2 år bruker appen
Redigert 17. november 2021

I love this app. Im in the process of set up and the customer service is amazing! They are very helpful. Magenative having good IOS support (Shubham) who I can trust for issues.

TRIMART
Singapore
Nesten 2 år bruker appen
MageNative svarte 17. november 2021

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone😊

9. mars 2021

Team is very professional with great prompt support. I would highly recommend Magenative app & services. They work as partner and always ready to go extra mile with multiple suggestions and options.

Nus-kha
Australia
Nesten 2 år bruker appen
MageNative svarte 17. oktober 2021

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone😊

4. februar 2021

We were able to recreate our shopify store into an app using the help of Magenative mobile app at an affordable price. We had also requested for some customization of some graphics and the Magenative team was helpful in fulfilling them. I'd recommend Magenative to anyone who would like to have an app version of their shopify store at a very reasonable price

Kair fashion
India
Over 1 år bruker appen
MageNative svarte 20. oktober 2021

Thanks for this beautiful review 😊

16. januar 2019

I used this app to make a mobile app for my store. The developers are helpful and are willing to do my requests. They also work fast and provide any information when needed. The only thing I would ask them to improve are the prices. It should be written out clearly on a price list indicating what service is how much. So that you are not suddenly surprised by the bill. Overall good app!

mat2ustore
Malaysia
Rundt 1 år bruker appen
MageNative svarte 27. juni 2019

Thanks for your review. We had set client’s reviews as a mark for our improvement. Also, we had launched a yearly plan at a very discounted price. Let us know more so that we can use your valuable feedback to deliver an even better experience. Again, thank you for taking the time to review our business !