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Love having my IG feed on my store. Excited to see how customers engage with it.
The app is great, very helpful to increase followers via website.
Excellent Team Member - Rachel, and her fellow colleagues who response fast and help me on change my display font to exactly what I want. Fast response, good understanding.
Thanks Harry from Customer Support and Ines from Technical Support for your help. You both are the best support team I’ve ever encountered — truly helpful, patient, and efficient. I really appreciate the assistance and great service! Truly exceptional! 10 STARS
Great, I searched a lot for apps, only this one satisfied me, it can display up to 50 ins posts which is enough for me, and it is completely free!!! There are many things I don't understand when using it, and its support staff gave me a lot of help.
Hi HROYL,
Thank you for your fantastic review! We're glad to hear that our app meets your needs and that our support team can effectively assist you. If you have any more questions or need further help, please reach out anytime. Thanks again for choosing us!
worst, after setup my instagram account, it shows product page not found.
Hello,
This is Elle from the Mageplaza Customer Success Team.
I wanted to reach out one more time regarding the “Product Page Not Found” issue you experienced. First of all, I’m truly sorry for the frustration this caused. That is certainly not the experience we want merchants to have when trying our app.
Over the past few days, our team has been actively reviewing this situation. We’ve tested the connection process across several stores and themes but haven’t been able to reproduce the same error on our side. Because of that, we suspect the issue may be related to a store-specific setup or a temporary Instagram API behavior, which is why direct checking on the store would help us identify the cause.
We completely understand that you may have decided to move on, and we respect that. However, if you’re ever open to giving the app another chance - even just briefly - we would gladly investigate the issue for you and handle everything from our side to make the process as easy as possible.
Your experience and feedback are very important to us, and we genuinely appreciate the opportunity you gave our app.
If there’s anything we can do for you in the future, please don’t hesitate to reach out. Warmest wishes from all of us at Mageplaza.
Warm regards,
Elle
The service is excellent. They respond promptly when reachIng out. Highly recommended.
Thank you so much for your kind feedback! We're delighted to hear that you had an excellent experience with our service and that our team was prompt in responding to your needs.
Your recommendation means a lot to us! If you ever need further assistance, don’t hesitate to reach out. Wishing you continued success! 🚀
I’ve installed this app on several stores I manage and it’s been a huge help. Setup is quick and the interface makes customization simple, even for non-tech users. What really stands out is the support team—responses come within seconds and they immediately jump in to resolve any issue. A special thanks to Chloe, who was amazing in helping me quickly fix a display issue I was having. My only small wish is for more product tags on the free plan (currently limited to 5), which feels a bit restrictive. Other than that, it’s a fantastic, reliable tool that I highly recommend.
Friendly, fast support even helped us fine-tune the CSS in under an hour. CSS modifications will try to match our custom requirements within minutes. We had shoppable Reels, TikTok videos, and UGC live on our store—auto-synced, 100 % mobile-friendly. So Great!
Thank you for your wonderful feedback! We’re thrilled to hear that our support team was able to help you fine-tune the CSS quickly and meet your custom requirements. It’s great to know that the app’s features, including the auto-sync for shoppable Reels, TikTok videos, and UGC, are working seamlessly on your store and are mobile-friendly.
We truly appreciate your kind words. If you ever need any further assistance or have more requests, don’t hesitate to reach out. We’re always happy to help!
I'm using the Free plan, which looks pretty good at the moment. I like how it's quite customizable even for the free plan. I've tried 2 other apps, and this is the best so far. I had a minor issue and support staff Hana was very quick to assist me and fixed the problem. I hope the features/benefits for the free plan's gonna stay as it is and no 'surprises' later on.
Thank you for your thoughtful feedback! We're glad to hear that you're enjoying the Free plan and finding it both customizable and reliable compared to other apps you've tried.
We're also happy to know that Hana was able to assist you quickly and resolve the issue. We'll make sure to pass along your kind words to her.
We appreciate your honest input and will do our best to maintain a fair and transparent experience for all users. If you ever need support, feel free to reach out anytime.
