Reseñas (51)
Refinar
-
Por calificación
The app is decent but they possibly have the worst support I have ever experienced. Their "live chat" on the app is not even close to live. Sent several messages for days and still have never received a message back. The app works in a pinch but we will be immediately removing the app and looking for another.
Save yourself the headache UPDATE:
Their support team responded with a make good. I feel this make good has changed my viewed of them to slightly more positive which has caused me to increase my rating. We're going to keep the app for now and will re-evaluate in time when more challenges arise
On behalf of the MyShopKit Team, I would like to send you a sincere apology for the issue you had with our app.
Regarding your issue, our supporter sent an email to you, so please check your mailbox.
Once again, thank you so much for your detailed feedback. We truly hope that you can keep connected with us and assist you whenever you need.
I tried it out and adding product badges does not always work. It looks nice when it does work. The major problem here is that it adds the badge to EVERY SINGLE PICTURE in each product page rather than just the main one. That is a big problem and it looks very bad unfortunately, especially when combined with animations. Would also be nice to change the font or background color on badges.
Good app but poor backend. Can not chat with support, every-time I send a message the app crashes. I'm trying to use the same badge to products on sale and I can not fid the badge to apply in newer products. Needs improvement.
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Regarding to your issue, Erlic sent to you an email thats show you how to resolve the issue, please read and follow it.
Best regards,
Juan,
Team MyShopKit