Overall rating Based on 135 reviews
Most flexible product image tool on Shopify! You get to download the app and test it out for yourself on mobile and desktop. There is a logo on the top of the image until you purchase the product. When compared to other offerings this is by far the best and most flexible. Very easy to customize the settings to my liking.
My only recommendation to Magic Zoom is to add a feature that would allow mobile users to "pinch zoom" on the photo.
Had some issues in the beginning but after about a month they were able to fix it.
Feb 10, 2016
Contacted by Jake, a second rep from their customer service department, a couple weeks after canceling and was very pleased with his help. He installed the app for us and customized it as well. He was quick to respond, followed-up with each email, and was very thorough. Much better customer service than the first rep. Very pleased with the app now.
Jan 8, 2016
Unfortunately, not the best experience for us. We've never left a negative rating before, however, we paid for the upgrade and have had nothing but problems. Tried contacting the support team, received an automatic reply email stating the response time was "52 hours" - not the greatest customer service.