JMcT & Partners
I'm really pleasantly surprised .. I have only installed the app a few days ago but it's already making my selling processes significantly easier and less time consuming. A more up-to-date documentation in English would be great however as the installation and set up is not super simple.
Thank you very much for your positive feedback. We are pleased to hear that magnalister contributes to your business success.
We are already working on optimizing our documentation so that many things are easier to understand for our merchants.
Did you know that we have helpful FAQ's and that our support is free of charge and will gladly assist you with any questions you may have?
Usually most questions can already be clarified quickly with the FAQ's.
For new customers we also offer an individual free on-screen tutorial, so that you can start directly with magnalister and your multichannel sales.
We stumbled across magnalister as we were searching for ways to synchronize our stocks across market places, and we were surprised about what this tool has to offer. We're now also using functions such as the central product upload, attribute matching and automatic order status updates. When we had some problems with the initial setup we were assisted right away - thanks!!
Lola Design Ltd
We eventually discovered this tool after struggling to find a way of aggregating multiple marketplace sales into Shopify. It really is a great solution to enable listings all to be managed in one place, no more setting up SKUs multiple times. The team were really helpful in answering our questions though I have to say the system was far more intuitive than other systems, we tried Codisto and this was trickier to set up (in our opinion). If you are considering various different options then please learn from our experiences and start with Magnalister! Really good, clear system with support with sensible pricing too.
This has become one of my favorite apps. Makes shop integration extraordinarily easy and the support team is always eager to provide help with any issues.
Mount Yale Outdoor Company
I started with a setup for my etsy feed. The sad thing is this may be a great tool but I'll never know. I did a test with over 100 products and had 100 fail. I have requested help 4 times over the last 10 days and received 0 response beyond we will get back to you. This is made worse as they don't appear to have any self help tools to guide you when you have issues. Their help system requires you to leave them a message and they will call, email or screen time you back based on your request....well, at least that is what is shows. I don't think anyone is home there.
Dear Mount Yale Outdoor Company CEO,
Thank you for your feedback about magnalister in the Shopify AppStore. Reviews are important to us to get to know our customers and their needs.
Unfortunately, we can't follow your claims as we can’t find any ticket or email from you in our system. You mentioned, that you’ve received our Auto-Responders and that we’ll get back to you shortly. In those Auto-Responders, you’ll always find your Ticket-ID.
May I kindly ask you to send us the Ticket-IDs so I’m able to find your emails? Please send it to firstname.lastname@example.org. In any case, I will be your contact with the magnalister team. I will personally help you resolve your listing fails.
Thanks in advance and have a great week.
Head of Support
Image Enterprises, Inc.
Magnalister makes my job easier! I can list products on several marketplaces at once. The support team at Magnalister was very responsive and helped my configure the app for my needs. I look forward to expanding to international selling with this app.
Trendy Hand Designed Jewelry
I connected both of my stores to this app and have been unsuccessful with it. I have sent e-mails No
Thank you for your feedback about magnalister. Reviews are important to us to get to know our customers and their needs.
Unfortunately, we can't follow your claims:
- We didn't charge your credit card, as mentioned: The credit card company simply reserved $1 for verifying the validity of your card. This reservation will be cancelled automatically within 30 days and is a normal process to protect credit card owners from fraud.
- We didn't receive any support request from you that we didn't answer in a couple of hours. It's true, that we received a request, 4 minutes before you posted this review. Our support team is responding within a couple of hours to assist our clients. If we've overseen a request, that wasn't answered, please forward it to support [at] magnalister.com.
We're always happy to help Shopify merchants, to successfully sell on Amazon, eBay and all the other marketplaces, we've connected with Shopify.
Your magnalister team
Yoga your Life
I have been using magnalister since my first online shop. At that time I built it with osCommerce. Now I switched to Shopify and I am happy that I can connect my new shop to Amazon and many other marketplaces! Absolute recommendation for magnalister. This has reduced my effort for processing the individual marketplaces and I can manage all marketplace sales and orders in my Shopify shop.
Dear Yoga for Life CEO, thank you for your positive review. We are happy to hear that you got exactly what you wanted out of your experience with our software. We're working hard to make magnalister the best app when it comes to listing and selling easily on Amazon, eBay, Etsy & more, by creating a streamlined, multi-channel interface. Our goal is to build upon and consistently improve our software for you to reach more customers. At any time, we welcome your feedback. Thank you for taking the time to write about your experience.
Oscar & Friends
Sadly in the end I gave up with this. I had high hopes but it is such a slow system. I even tried it on multiple internet connections in case that was the issue but always the same, painfully painfully slow. I think it was quicker when I was watching some paint dry one time.
Oscar, we appreciate your feedback. (We are sorry for the delay, Shopify recently allowed us to just recently answer reviews). First of all, you were totally right. After we released the connector for eBay, Amazon & more, it was brought to our attention that some sellers were experiencing problems with speed and performance. We found that the Shopify API couldn’t sufficiently deliver real- time data processing. So, we went back to the drawing board and adjusted the entire magnalister architecture specifically for Shopify. magnalister can now cache and update all the needed product data, and by doing this upgrade, we can now deliver the speed and performance that you demand. We kindly request that you please give magnalister another try. I think that you will be much happier with the processing speed. Feel free to get in touch with our support team, if you have any other questions or issues. It’s important to us to get your feedback so that we can continuously make improvements to magnalister.