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Super schneller Support, das Problem wurde sofort erkannt und gelöst, besser geht kaum! Das Niederrhein-Koi Team sagt DANKE!
Gerade in der Lebensmittelbranche ist es von großer Bedeutung, flexibel und anpassungsfähig zu bleiben und magnalister hilft mir tagtäglich dabei, denn ich kann meine Bestell- und Abrechnungsprozesse zentral managen. Ich muss nicht auf jeden Marktplatz einzeln gehen und meine Artikel hochladen, sondern sie werden direkt aus meinem Shop dort eingestellt. Das spart wirklich viel Zeit und Mühe.
We eventually discovered this tool after struggling to find a way of aggregating multiple marketplace sales into Shopify. It really is a great solution to enable listings all to be managed in one place, no more setting up SKUs multiple times. The team were really helpful in answering our questions though I have to say the system was far more intuitive than other systems, we tried Codisto and this was trickier to set up (in our opinion). If you are considering various different options then please learn from our experiences and start with Magnalister! Really good, clear system with support with sensible pricing too.
Weltklasse Support!!! Telefonisch erreichbar, kümmern sich um ein Problem und halten Kontakt bis ein Problem gelöst ist!!
Keine nervigen chat bots usw.
Absolut empfehlenswert.So muß Service sein!!
Grüße Sturugs
Super support welcher mir schnell weiterhelfen konnte. Nutze die App für die Anbindung zu Kaufland an kann sie weiterempfehlen
Magnalister ist ein sehr nützliches Tool, welches unsere tägliche Arbeit erleichtert und Zugänge zu weiteren Marktplätzen überhaupt erst ermöglicht hat. Das Team vom Kundensupport ist einfach Klasse. Probleme werden analysiert und zeitnah abgestellt. Absolut zu empfehlen!
I'm really pleasantly surprised .. I have only installed the app a few days ago but it's already making my selling processes significantly easier and less time consuming. A more up-to-date documentation in English would be great however as the installation and set up is not super simple.
Thank you very much for your positive feedback. We are pleased to hear that magnalister contributes to your business success.
We are already working on optimizing our documentation so that many things are easier to understand for our merchants.
Did you know that we have helpful FAQ's and that our support is free of charge and will gladly assist you with any questions you may have?
Usually most questions can already be clarified quickly with the FAQ's.
For new customers we also offer an individual free on-screen tutorial, so that you can start directly with magnalister and your multichannel sales.
I started with a setup for my etsy feed. The sad thing is this may be a great tool but I'll never know. I did a test with over 100 products and had 100 fail. I have requested help 4 times over the last 10 days and received 0 response beyond we will get back to you. This is made worse as they don't appear to have any self help tools to guide you when you have issues. Their help system requires you to leave them a message and they will call, email or screen time you back based on your request....well, at least that is what is shows. I don't think anyone is home there.
Dear Mount Yale Outdoor Company CEO,
Thank you for your feedback about magnalister in the Shopify AppStore. Reviews are important to us to get to know our customers and their needs.
Unfortunately, we can't follow your claims as we can’t find any ticket or email from you in our system. You mentioned, that you’ve received our Auto-Responders and that we’ll get back to you shortly. In those Auto-Responders, you’ll always find your Ticket-ID.
May I kindly ask you to send us the Ticket-IDs so I’m able to find your emails? Please send it to support@magnalister.com. In any case, I will be your contact with the magnalister team. I will personally help you resolve your listing fails.
Thanks in advance and have a great week.
Best Regards,
Roman Wünsche
Head of Support
Magnalister makes my job easier! I can list products on several marketplaces at once. The support team at Magnalister was very responsive and helped my configure the app for my needs. I look forward to expanding to international selling with this app.
Tried to use app to connect to ebay and when I clicked to create a token ebay locked my account indefinitely for "dangerous activity". Customer Service was extremely unhelpful and showed no sympathy or care.
eBay confirmed that your account has been locked due to an automatic security lock by eBay. They also confirmed that such account locks are not caused by magnalister in any way.
We recommended you to contact eBay about your account issue, since we are unable to provide any eBay account related support.
In the context of a fair conversation with each other, we would be pleased if you would consider to edit your review to reflect the facts.
We are always at your disposal for support.