Mailchimp Forms , 1.491 Rezensionen

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 73 % der Bewertungen sind 5 Sterne
  • 14 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
13. Dezember 2016

Very easy to set up. Looks great!

Splash Art Bar
Vereinigte Staaten
11 tage mit der App
14. Januar 2019

So far so good. We will see how this attracts future customers and how the customer response is to this.

Pressure Washer Parts Depot
Vereinigte Staaten
5 monate mit der App
26. März 2020

Thank you this app is amazing. It was really helpful. Wish you all the best to create more and more apps like this. Cheers.

Jeans Lady
Neuseeland
11 tage mit der App
Mailmunch hat geantwortet 22. April 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

19. Februar 2019

GREAT APP USED TO HELP WITH EMAIL MARKETING, AND TARGET EMAILS TO KEEP CUTOMERS ENGAGED AND GET DISCOUNT CODES

MABEARD
Vereinigte Staaten
5 monate mit der App
21. Juni 2019

seems pretty good just wish i coould remove the powered by mailmunch text at bottom of sign up box..

Indigo Market
Vereinigte Staaten
9 monate mit der App
2. Februar 2021

It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing app to send out emails for an offer that ends that night. Our account kept showing that we aren't on the email marketing pro plan even tho we were charged for it. Software products all have bugs and we understand that. So that's not the real dysfunction here. The customer service was chaotic, disappointing and incompetent. We reported the bugs and tried to get it resolved. The issue was handled by multiple customer service staff and they were giving us contradicting responses. Every time a new customer service person came in, we needed to brief them what has happened and what's worse is that no one took their time to look at all the screenshots we sent to really understand the issues. (and it's not that complicated) We decided this is not a service provider that we wanted to work with after talking to 4 different staff and still couldn't use the services we've been charged for. After we had clearly stated that we want to cancel the plans and want our money back, the customer service staff was still not listening and brushing it off saying "I am just trying to make sure that you can send out the campaign while we assist you with setting up your account." Please review the feedback and improve your services. You've built something pretty good but you need better services to retain your customers.

I'MMANY London
Vereinigtes Königreich
8 monate mit der App
Mailmunch hat geantwortet 10. März 2021

Hi I'MMANY London, Please let us know if this issue has been resolved to your satisfaction. If there are any outstanding issues you would like some assistance with, please reach out to us at "support@mailmunch.co"

22. April 2019

I do believe that this app has gained more interaction with customers, and has helped my email list grow.

SoSavish
Vereinigte Staaten
5 monate mit der App
22. Juni 2021

Very happy with the app so far. Excellent support team and customer service! I do recommend Mailmunch.

Gaaluub
Slowakei
11 tage mit der App
Mailmunch hat geantwortet 23. August 2021

Hi Gaaluub, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Bearbeitet am 28. Mai 2019

Hello dear EXPERT, I need someone to check on my forms. My Store is pretty new and I don't customers list yet. Please HELP!

Allaboutkovers Gift Store
Vereinigte Staaten
11 tage mit der App
12. Juli 2017

Very good app and very easy to use.

Quigleys Emporium
Vereinigtes Königreich
5 monate mit der App