Avis (1 496)

Note globale
4,4
Nombre d’avis par note
  • 73 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 12 février 2021

UPDATE: The support team keeps seeing our messages and ignoring us completely.
Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not.
Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough.
Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

Kuwaloo Care
Royaume-Uni
3 mois d’utilisation de l’application
Mailmunch a répondu 10 mars 2021

Hi Kuwaloo Care, Apologies for the inconvenience. It is our understanding that all your concerns have been addressed. If that is not the case, please feel free to reach out to us at "support@mailmunch.co"

7 décembre 2018

we were excited about using mail chimp because it was free! We created a marketing campaign and went to send it and we couldn't because we had to subscribe first. BOO! It's like waving a lollipop to a candy and then take it away! BOOx2 we are just starting, so paying that CHUNK of money was not convenient for us..... it was really a waste of valuable time using mail chimp.

204th Street Shop
États-Unis
2 mois d’utilisation de l’application
25 avril 2019

wow, this a great app. it has been of great help to me. look forward to growing through bigger through this app.

Pet Lovers
Cameroun
2 mois d’utilisation de l’application
10 avril 2017

It is not letting me connect opt in with mail chimp showing me old mail chimp account saying my new one doesnt exist

Coveted Machines
États-Unis
2 mois d’utilisation de l’application
14 avril 2018

all of my mails go directly to the spam box, ive tried 5 different email adresses and nothing worked

Fezri
Pays-Bas
2 mois d’utilisation de l’application
18 octobre 2020

This app has become comlicated over the years. They are pressed for reviews wherre I cant even do my work without being stoped and asked for a review

VeritiaSimoneLLC
États-Unis
Environ 2 mois d’utilisation de l’application
Mailmunch a répondu 23 octobre 2020

We apologize for any inconvenience. Please reach out to us at "support@mailmunch.co" so we can have issues you might be facing resolved and assist you with the different features we offer.

30 novembre 2019

I signed up for the free plan but were charged $ 15 from my account. I do not know why I have sent you many letters and I have not received a reply

sunvalley
Maroc
Environ 2 mois d’utilisation de l’application
Mailmunch a répondu 2 décembre 2019

Hi, I looked up your support history and I was not able to find any request sent in from your store. Can you please access your MailMunch account, click on Help button in the bottom right corner and create a support ticket with us from there. We would love to resolve any issues you might be facing.

16 mai 2017

poor, no customization in free plan

Beautifullyplus
Inde
Environ 2 mois d’utilisation de l’application
Modifié le 17 janvier 2019

Unable to upload images. Support not working. Tried Chrome and Safari. Will check back and update later when fixed!

Wolvenkinderen
Belgique
Environ un mois d’utilisation de l’application
15 décembre 2018

Doesn't sync subscribers with MailChimp - even I follow all instructions on troubleshooting from the website.

Customer Support is not responsive.

NUTRILOVERS
Allemagne
Environ un mois d’utilisation de l’application