리뷰 (1,486)

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2020년 7월 16일

Very unreliable APP, the charges suddenly increased dozens of times, but did not inform the reason, I have emailed to ask the reason three or four times, and there is still no reply, bad after-sales

YITAMotor
홍콩(중국 특별행정구)
앱 사용 기간 거의 3년
답글 Mailmunch개 2020년 7월 16일

Hi YITAMotor, We apologize for the inconvenience. Replies to all your support tickets regarding this issue have been sent. We also tried reaching out directly but it seems you have not attended to any of those replies. Can you please check your inbox and spam folder to confirm if you have received any communication from us?

2018년 9월 5일

I have written 3 newletters with this app - every time I upload photos it glitches and takes me HOURS. Not impressed at all.

CUB+SCOUT
오스트레일리아
앱 사용 기간 2년 초과
2019년 6월 3일에 편집됨

Frustrating! really difficult to use and no where to get help..........................................

Flying Changes
영국
앱 사용 기간 대략 2년
2021년 2월 27일

This app can cost entirely too much for newbies. You have to upgrade not once, but TWICE you even send an email.

Bling By Amber
미국
앱 사용 기간 거의 2년
2020년 8월 6일

Since starting my business several people have recommended MailChimp/MailMunch. Im preparing for a huge launch I paid money for the app and it does not perform. Customer Service is non existent....very disapointed

Its Untamed Beauty
미국
앱 사용 기간 거의 2년
답글 Mailmunch개 2020년 8월 6일

We apologise for the inconvenience. A reply to your support query regarding this issue was just sent. Can you please respond to that email so we can have this issue resolved for you.

2017년 1월 4일

Poor enterd embedded code and strips the formatting, so cannot use!

Naked Runner
영국
앱 사용 기간 거의 2년
2022년 3월 2일

I've been using this app for over a year. It has so many bugs. Features we set up will just stop working and I will not be notified until a customer alerts us that they couldn't sign up for our list or receive a coupon code. Currently, our coupon autoresponder stopped working and the app is prompting me to upgrade to use this feature but I've had the PRO LEVEL subscription since day one. This app is totally unreliable.

Rancourt & Co.
미국
앱 사용 기간 1년 초과
답글 Mailmunch개 2022년 5월 12일

Hi Rancourt & Co., Extremely sorry for the inconvenience you had to face. I have reached out to you regarding your concerns. Please respond to that email so we can have this issue fixed for you.

2019년 10월 22일

They say you have a free version but then force you to upgrade because you cant send email s to subscribers with premium templets but all are premium templets

Snoofster designs
남아프리카
앱 사용 기간 1년 초과
답글 Mailmunch개 2019년 10월 22일

Extremely sorry for the inconvenience. With the exception of Broadcast campaign feature, we have free versions available for all the features offered by MailMunch. Only Broadcast campaign is a premium MailMunch feature.

2020년 11월 4일

The free option is basically worthless and the paid option is super complicated to use. I would not recommend

Pierce Paints
미국
앱 사용 기간 1년 초과
답글 Mailmunch개 2020년 11월 5일

Hi Pierce Paints, We are sorry to hear you feel this way. Replies to your support queries have been sent but we have not heard back. Can you please check your inbox and respond so we can address your concerns and make sure your Mailmunch account is set up as per your requirements. You can also contact us on live chat through your account.

2019년 3월 4일에 편집됨

Would love to see a bit more value added here as we're providing free advertising with every email sent having their watermark at the bottom of the email,....SO SHAPE UP!

Lubaldo
오스트레일리아
앱 사용 기간 대략 1년