리뷰 (1,486)

전체 평점
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2021년 4월 23일

Charged me twice and keep telling me im still not premium account. Now im paying 30$ a month and cant use anything or cancel my subscriptions, and no one will reply to me.

Crystal Cactus
미국
앱 사용 기간 12개월
답글 Mailmunch개 2021년 4월 23일

Hi Crystal Cactus, Apologies for the inconvenience you had to face. A reply to your query has been sent and this issue has been resolved. Can you please check and confirm if ...

2020년 7월 19일

The subscribe icon is not popping on the desktop. It pops up on the mobile. I will be deleting this app from my shopify if it continues not to work properly.

Justified Envy Boutique LLC.
미국
앱 사용 기간 12개월
답글 Mailmunch개 2020년 7월 20일

Hi Justified Envy Boutique LLC. Your popover form is working fine on desktop devices as well. Please open a new incognito window, open your store, let it load, and then ...

2021년 2월 1일

The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.

Triple Nikel
미국
앱 사용 기간 11개월
답글 Mailmunch개 2021년 3월 10일

Hi Triple Nikel, Apologies for the inconvenience. It is our understanding that the issue you were facing has been resolved over live chat with one of our agents. If that is ...

2021년 9월 3일

Its worked for few days, and now it's freeze. So sad I worked so much to create my own template......

OkO-OkO™
미국
앱 사용 기간 11개월
답글 Mailmunch개 2021년 9월 9일

Hi OkO-OkO, Apologies for the inconvenience you had to face. Please reach out us by emailing us at "support@mailmunch.com" or respond to the email we already sent out ...

2020년 7월 26일에 편집됨

bad Support service ever. I don't recommend. need to wait 3 days to get their reply for the ticket. worst.....

Aussie Drinks
오스트레일리아
앱 사용 기간 10개월
답글 Mailmunch개 2020년 7월 27일

Hi Aussie Drinks, I apologize for the inconvenience. I checked and all your support queries have been replied to. Can you please check and respond so we can have this issue ...

2017년 9월 20일

Autoresponders functionality does not work.

Jiomarsh
미국
앱 사용 기간 9개월
2019년 2월 25일

We have used this app for several years. Instead of becoming easier to use, we feel it is more confusing than ever. If there was another free app, we would be using it.

TCE Boutique
미국
앱 사용 기간 8개월
2021년 2월 2일

It's very buggy. We were charged for USD130 (duplicate charges due to bugs) to get on both the lead capture pro and email marketing pro plans(total should be USD59). We sent 3k emails using a premium template. The next day we weren't able to send emails with premium templates any more and the same night our email function was completely disabled. We had to switch to our emergency email marketing ...

I'MMANY London
영국
앱 사용 기간 8개월
답글 Mailmunch개 2021년 3월 10일

Hi I'MMANY London, Please let us know if this issue has been resolved to your satisfaction. If there are any outstanding issues you would like some assistance with, please ...

2017년 7월 13일

Service is absolutely terrible! Whenever there is an issue it takes forever to get through to support! There is no help over the phone either. you have to send an email and wait one day for each response to your question(s). Absolutely ridiculous!

Young Kings Llc
미국
앱 사용 기간 6개월
2017년 8월 18일

Please help me to log in ! i'v been trying to contact you everywhere and there is no reply. I can not reach to my data

Uy Studio
독일
앱 사용 기간 6개월