Mailchimp Forms , 리뷰 1,491개

전체 평점
4.5
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2018년 12월 11일

I set up both mail chimp apps and none of my subscribers are registering. Had a friend register and I used 3 test emails. Still showing 0 subscribers. This ruined a giveaway promotion I ran today based off subscriptions and cost me $15.00 in the product I now have to give away for 0 result.

NerdCaveInc.
미국
앱 사용 기간 6개월
2019년 11월 8일

i liked it a lot better prior to the change last year. its no longer user friendly, i struggle to use it now and am very frustrated

Beach Gypsy
미국
앱 사용 기간 5개월
2020년 10월 1일에 편집됨

This app is very difficult to operate on a IPhone. Almost impossible to fully operate. Which sucks

QueensHairNBeauty.com
미국
앱 사용 기간 5개월
답글 Mailmunch개 2020년 10월 12일

Hi QueensHairNBeauty.com, We apologize for the inconvenience you had to face. For optimal user experience, please access your Mailmunch account on a work machine. I have also relayed your feedback to my engineering team to make our web app more mobile-friendly.

2018년 11월 10일

I am quite disappointed in mail chimp up sell. They think crappiest of email template and form should be available on free level and not really reflective of letting a small business have 100 - 1000 subscriber for free. If I only send a unprofessional looking email to subscribers it is free seems to be their idea of free subscription product. I actually did buy in the package for upgrade, it was 24.99 but then they were like buy this one too if you want to use that feature and suddenly my bill was 50$ for emailing 50 subscribers. Click rate is 2-5% on emails, so I am not even sure what I am paying for.

Curry People
미국
앱 사용 기간 4개월
2019년 7월 7일

If I could give it 0 stars, I would. TERRIBLE APP! Doesn't allow me to connect to mailchimp and the free plan is really bad. I will definitely be deleting this.

V1SHAIR
영국
앱 사용 기간 4개월
답글 Mailmunch개 2019년 7월 11일

Extremely sorry for the inconvenience. MailMunch offers a fully automated integration for Mailchimp for which we have support article available on our knowledge base as well. If you are facing any issues, you can create a support ticket with as well and I will make sure that your account is setup properly.

2020년 1월 16일

So disappointed! I can't send mail to my subscribers after I paid for this App.
Really ridiculous!Actually, No one responded to my support email. Don't recommend mailchimp, don't waste money!!!

Nailyhome
중국
앱 사용 기간 4개월
답글 Mailmunch개 2020년 1월 16일

Hi NailyHome, We apologize for the inconvenience. A reply to your support query was just sent. Please refer to that for more on this issue.

2018년 12월 10일에 편집됨

I thought this app added to my shopify store would automatically integrate with my pre-existing account. It apparently does not. I don't have time to manually add info from one account to the next.

Cedar Hill Farm Co.
미국
앱 사용 기간 4개월
2019년 1월 16일에 편집됨

65.00 a month!! For what?? Not happy with the charges or service. Want my money back. Please contact me and help take care of this problem! I did not agree to pay that much and that's not what the services offered say. You way overcharged us!

DirtySouthVintage.com
미국
앱 사용 기간 3개월
2020년 7월 10일에 편집됨

it is no sinc with my shop and i cant send the massive mails i need to, please help me with this isu

picuaproject.com
스페인
앱 사용 기간 3개월
답글 Mailmunch개 2020년 7월 10일

Customers recorded prior to the app installation can be exported as CSV file from your store and imported directly into your MailMunch account.

https://help.shopify.com/en/manual/customers/import-export-customers

https://help.mailmunch.com/hc/en-us/articles/115005608109-Importing-subscribers-using-a-CSV-file

If you face any issues with this, please create a support ticket with us and we will have this issue resolved for you.

2021년 2월 12일에 편집됨

UPDATE: The support team keeps seeing our messages and ignoring us completely.
Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not.
Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough.
Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

Kuwaloo Care
영국
앱 사용 기간 3개월
답글 Mailmunch개 2021년 3월 10일

Hi Kuwaloo Care, Apologies for the inconvenience. It is our understanding that all your concerns have been addressed. If that is not the case, please feel free to reach out to us at "support@mailmunch.co"