Omtaler (301)

Samlet vurdering
4,4
Antall per vurderingsnivå
  • 73 % av vurderingene er 5 stjerner
  • 12 % av vurderingene er 4 stjerner
  • 5 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 9 % av vurderingene er 1 stjerner
16. mai 2019

They may be useful. Let me try. They may be useful. Let me try. They may be useful. Let me try. They may be useful. Let me try.

AmpearlBeads
Storbritannia
5 dager bruker appen
Redigert 5. august 2020

Works like a charm. Nice clean customizable popups. Getting more subscribers than we ever have before. Really easy to use great templates.

Robert Jon & The Wreck
USA
5 dager bruker appen
14. november 2019

j'ai utilisé l'application pour éditer la demande d'inscription sur le site. Tout fonctionne. Je recommande

Mestissés
Frankrike
2 måneder bruker appen
Redigert 20. november 2021

Good app and we would like to ecplore more functions.
I used this app to help me make popups and write emails. I really like how it works. I wish it can work better with my store.

SposaBridal
USA
4 dager bruker appen
Mailmunch svarte 6. desember 2021

Hi SposaBridal, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

6. august 2020

Since starting my business several people have recommended MailChimp/MailMunch. Im preparing for a huge launch I paid money for the app and it does not perform. Customer Service is non existent....very disapointed

Its Untamed Beauty
USA
3 måneder bruker appen
Mailmunch svarte 6. august 2020

We apologise for the inconvenience. A reply to your support query regarding this issue was just sent. Can you please respond to that email so we can have this issue resolved for you.

27. mars 2017

Thank you for the great service - we all really appreciate!

Everydayasl
USA
4 dager bruker appen
19. januar 2019

Love IT!! It is fun and user friendly. I use it for my website and love the way it works. I am able to set up so much!

XIVSierra
USA
4 dager bruker appen
Redigert 12. februar 2021

UPDATE: The support team keeps seeing our messages and ignoring us completely.
Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not.
Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough.
Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

Kuwaloo Care
Storbritannia
3 måneder bruker appen
Mailmunch svarte 10. mars 2021

Hi Kuwaloo Care, Apologies for the inconvenience. It is our understanding that all your concerns have been addressed. If that is not the case, please feel free to reach out to us at "support@mailmunch.co"

1. februar 2021

The app continues to suspend our ability to broadcast an email without reason and not seamlessly synch email subscribers from Shopify. Customer is not readily available on chat as stated to resolve issue either.

Triple Nikel
USA
3 måneder bruker appen
Mailmunch svarte 10. mars 2021

Hi Triple Nikel, Apologies for the inconvenience. It is our understanding that the issue you were facing has been resolved over live chat with one of our agents. If that is not the case, please feel free to reach out to us at "support@mailmunch.co" or by starting a new chat session through your Mailmunch account.

8. oktober 2020

Customer help is excellent. Just started using it now, and so far so good. looking forward to see how much this increases our conversion

P O D U R
Storbritannia
4 dager bruker appen
Mailmunch svarte 12. oktober 2020

Hi, We appreciate the nice review you have left us. If you require any further assistance, please feel free to reach out to us at any time.