Avaliações (1 496)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 73% das classificações são de 5 estrelas
  • 14% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
24 de agosto de 2018

I need to be able to turn off the cookie tracking on the widget so it will show up all of the time.

The other features are great, but with this ability the app is useless to me.

Altitude Fitness Outlet
Estados Unidos
4 days usando a aplicação
10 de maio de 2021

Very difficult to use. This APP will require knowledge of the Mailchimp product. Not user friendly. The Get Support function is a joke. No one is attending to any questions. I have submitted numerous questions and zero reply for 7 days. There is not even an automated reply. Given that Mailchimp is providing automation customer experience, this is reflecting very badly on them. There is also such a confusion between the MailChimp related Shopify APP and the Mailchimp platform. This is causing a lot of confusion because when you install this APP, you must also sign up for the Mailchimp service from their platform too. And after you sign up, you will be directed to create campaign on their platform and not from the APP. The campaign you created from the APP and from the platform are not integrated. Almost impossible to find guideline or help tips in the APP or their platform. Resources are organized randomly and users have to search among 500+ documents. My experience and observation so far is that MailChimp is a very sophisticated software designed for developers to use. Very user-unfriendly for shop keepers to use directly. I was intending to try out the free plan before upgrading. Since this system is so difficult to use and confusing. I will have to find some other solutions. Now I also understand why freelancers are currently charging around $150 to help just to create a Mailchimp campaign because the system is so difficult.

Pawpawpal Pet Products
Singapura
3 days usando a aplicação
Questão respondida por Mailmunch 11 de maio de 2021

Hi Pawpawpal Pet Products, Mailchimp no longer has their native Shopify app available. Mailchimp forms by Mailmunch Shopify app is offered by Mailmunch. Mailmunch is an official integration partner for Mailchimp and we help store owners like yourself to connect their Shopify store with their Mailchimp account.

There was only one query sent to Mailmunch from your store which was promptly responded to. We have also reached out to you directly so we can address all of your concerns.

5 de fevereiro de 2017

so far so good.... new to this!

Sewknotserious
Estados Unidos
About 3 hours usando a aplicação
24 de setembro de 2017

thanks for getting my auto responder pretty good

Elephant Rescue
Austrália
About 3 hours usando a aplicação
22 de janeiro de 2021

This app feels like a prototype. It gets the job done if you spend the time poking around yourself, but any videos I could find to understand the service better and get tutorials are very short and not informative. If there are better resources to get an introduction to the app they aren't made obvious. I spent time setting-up my template and fonts, but the fonts are changed when they go through mobile, not in line with my brand and not showcasing how I would like my first introduction to customers to be. Very much on the fence if I'll be willing to pay for Mailmunch monthly for the additional features if the foundation ones are very flat and not user friendly.

Combinist Goods
Canadá
3 days usando a aplicação
Questão respondida por Mailmunch 27 de janeiro de 2021

Hi Combinist Goods, We apologize for any inconvenience you had to face. We have a complete knowledge base available on "https://help.mailmunch.com/en/" along with the link to our Youtube page with Video Tutorials and live chat support to help our users with any issue they might be facing.

Editado a 1 de março de 2019

Still waiting for my email to be verified. It's been 5 days. Contacted customer service and nothing.

Blue Bison Sports
Estados Unidos
2 days usando a aplicação
1 de outubro de 2021

great app! i love this app thanks for the amazing service i couldn't have built my site with out the convince of this app!

rose patrice boutique
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Mailmunch 14 de outubro de 2021

Hi rose patrice boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

7 de agosto de 2023

I should have done this sooner to elevate my business! This product is easy to use and I plan to research how I can maximize its use

Wisecaregiving
Canadá
About 2 hours usando a aplicação
Questão respondida por Mailmunch 2 de abril de 2024

Hi Wisecaregiving, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

26 de julho de 2017

Nota 1000 ótimo perfeito ameiiiiiii

Ricardo Rocchi
Brasil
About 2 hours usando a aplicação
16 de agosto de 2022

It was very simple to set up. just takes time to finalize it the way you want. On the free option there is only one template to choose from and need to upgrade to premium if you want a better selection for popups. The pop up is simple and cannot wait for it to generate email leads.

Selula Skincare
África do Sul
About 2 hours usando a aplicação
Questão respondida por Mailmunch 8 de setembro de 2022

Hi Selula Skincare, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"