评论 (304)
优化
-
按评分
I've been using this app for over a year. It has so many bugs. Features we set up will just stop working and I will not be notified until a customer alerts us that they couldn't sign up for our list or receive a coupon code. Currently, our coupon autoresponder stopped working and the app is prompting me to upgrade to use this feature but I've had the PRO LEVEL subscription since day one. This app is totally unreliable.
Hi Rancourt & Co., Extremely sorry for the inconvenience you had to face. I have reached out to you regarding your concerns. Please respond to that email so we can have this issue fixed for you.
App freezes every 2 seconds as it autosaves. Tried it on every browser and even tried a PC and it still freezes. They told me to clear my cache, cleared it. Same issue. Really considering changing my plan because there's no use in having PRO if I can't even finish a newsletter in a timely fashion. Giving this 3 stars because the app would actually be great if it didn't freeze up.
Hi Vintage Vandalizm, Apologies for the inconvenience. It is my understanding that this issue was resolved for you. If that is not the case, please reach out to us at "support@mailmunch.co" We will have a zoom screen share call scheduled with you to have this issue reproduced on your end and have it resolved as well.
This is a very good email popup form that integrates easily into mail chimp. Or mailing list has grown faster than with other pop ups. Highly recommended.
Jason
BeachAndDog.com
THE WORST CUSTOMER SERVICE - I have paid for a premium service and we can't even tweak the templates to match our website theme - so I submitted to there design team - I have sent form back 3 times for corrections - we haven't even setup the welcome pop up because they can't centre the text - it's been 2 weeks & I'm done - my patience has run out - they were very quick to take my money - - - - - - - I replied to your chat over 30 minutes ago & NO response - the last email was from Bill Tue, Sep 29, 2020 5:55 pm agreeing the work that you sent to me was horrible ------ still no help, no email & it's the end of 2nd business day - beyond BAD
Hi Jill, We are extremely sorry for the inconvenience you had to face. Jessica reached out to you earlier regarding the resolution of this issue. Can you please check if you've received an email from Jessica or a message on our live chat from Alex so we can make sure that this issue is resolved and everything is setup as per your requirements?
Does what I needed it to do! I would have liked more customization options for the design, but the UI was easy to use, and edits are easy to make. Haven't found a better alternative, so it's my top recommendation!
We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.
Very, very easy to implement in the webshop. You can see how many subscribers the app has collected. In our case we got twice as many the first two weeks.
App is easy to use and very intuitive. Has produced great results in increasing email subscriptions.
Hi NBee Gold Beekeeping Supplies, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.
I love this app, it is so easy to use. it was easy to set up and it helps with emailing my customers
I was having a bad day when I first installed this app. I ran into some problems and I was disappointed at first at the slow response from Mailmunch support.
However, the guys did get back to me to help and I must say that in just a week, this app has made a really positive impact for our business.
No me deja cambiar al plan siguiente, con lo cual no puedo realizar todas las funciones que me gustaria. Les ruego me ayuden a solucionarlo, gracias
Hi NOuMAD, Apologies for the inconvenience you had to face. One of our agents has reached out to you regarding this issue. Can you please respond to that email so we can have this issue resolved for you.