評價 (1,496)

整體評分
4.4
各級評分數量
  • 73% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
編輯時間:2021年2月12日

UPDATE: The support team keeps seeing our messages and ignoring us completely.
Get away from this app, I don't really know what to say... The UI looks good and their templates look fine but you only gonna get trouble from this guys.. They charge you like you crazy, we are paying more than we pay shopify and their services don't even work properly, what you see on the preview is not what you will actually get! So don't get mistaken as you will think your customer are looking at something you carefully built but no, they would be seeing very different parts of the body, such as the backgroung going completely different if Gmail is on darkmode, and still they dare to tell you that is Google's fault and that is what it is while we now it is not.
Very disappointing, they charge you so much and you get little to nothing in return. For us this feel like a legal scam almost. We will have to go and look for other app. UI is good and the functions they "offer" look good but they don't work. Support is not really helpful and tells you odd things such as when we ask if we could test our email we are about to broadcast to a gmail account they say "Yes, I will send to my gmail and then send you screenshots" which is just very odd, instead of simply allowing you to send a test email to which ever email you want! We are very upset as a small business is so hard to run and this guys dont help at all... Its all a lie, make sure you check what you are doing and you get inform as they won't bother in lying to you to cover there technical issues. Luckily for us we are informed enough.
Very disappointing for the time we waste and for the time we will waste plus for the money we been paying this guys (more than to shopify and shopify give you a full platform to run your business) these guys can't even guarantee you your emails are sent correctly. Sorry if there is any typo mistakes on this review, I'm currently very upset with them for the damage they are causing us, we really cannot accept this.

Kuwaloo Care
英國
使用應用程式 3個月
Mailmunch 已回覆 2021年3月10日

Hi Kuwaloo Care, Apologies for the inconvenience. It is our understanding that all your concerns have been addressed. If that is not the case, please feel free to reach out to us at "support@mailmunch.co"

2018年12月7日

we were excited about using mail chimp because it was free! We created a marketing campaign and went to send it and we couldn't because we had to subscribe first. BOO! It's like waving a lollipop to a candy and then take it away! BOOx2 we are just starting, so paying that CHUNK of money was not convenient for us..... it was really a waste of valuable time using mail chimp.

204th Street Shop
美國
使用應用程式 2個月
2019年4月25日

wow, this a great app. it has been of great help to me. look forward to growing through bigger through this app.

Pet Lovers
喀麥隆
使用應用程式 2個月
2017年4月10日

It is not letting me connect opt in with mail chimp showing me old mail chimp account saying my new one doesnt exist

Coveted Machines
美國
使用應用程式 2個月
2018年4月14日

all of my mails go directly to the spam box, ive tried 5 different email adresses and nothing worked

Fezri
荷蘭
使用應用程式 2個月
2020年10月18日

This app has become comlicated over the years. They are pressed for reviews wherre I cant even do my work without being stoped and asked for a review

VeritiaSimoneLLC
美國
使用應用程式 大約2個月
Mailmunch 已回覆 2020年10月23日

We apologize for any inconvenience. Please reach out to us at "support@mailmunch.co" so we can have issues you might be facing resolved and assist you with the different features we offer.

2019年11月30日

I signed up for the free plan but were charged $ 15 from my account. I do not know why I have sent you many letters and I have not received a reply

sunvalley
摩洛哥
使用應用程式 大約2個月
Mailmunch 已回覆 2019年12月2日

Hi, I looked up your support history and I was not able to find any request sent in from your store. Can you please access your MailMunch account, click on Help button in the bottom right corner and create a support ticket with us from there. We would love to resolve any issues you might be facing.

2017年5月16日

poor, no customization in free plan

Beautifullyplus
印度
使用應用程式 大約2個月
編輯時間:2019年1月17日

Unable to upload images. Support not working. Tried Chrome and Safari. Will check back and update later when fixed!

Wolvenkinderen
比利時
使用應用程式 大約1個月
2018年12月15日

Doesn't sync subscribers with MailChimp - even I follow all instructions on troubleshooting from the website.

Customer Support is not responsive.

NUTRILOVERS
德國
使用應用程式 大約1個月