Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

March 6, 2019

This email is great for building an audience and loyal customers with great templates and other services. I can't say enough!

Lava Motif
United States
2 days using the app
December 8, 2020

The app is nice and could be even nicer and more useful if the customer support would reply. They give you assistance and tell you that they will get it solved in the next day... 10 days later, nothing is done. And nobody replied anymore in the chat...

That'so Italy
Canada
About 1 month using the app
Mailmunch replied December 10, 2020

Hi That'so Italy, We would like to apologize for the inconvenience you had to face. We will be reaching out to you shortly to address any concerns you may have and make sure everything is setup as per your requirements.

February 2, 2019

I used this on my Shopify store and everything works together easily so far. Time will tell if issues happen after a lot of use. I don't expect any with the way it's worked so far.

Isle Supply Ltd
United Kingdom
1 day using the app
June 30, 2020

easy to use and great.... but a lot of features on not allowed for free only with premium which is not that helpful for starters and there is no free trial

S.A.V.E On Everything
Canada
About 1 month using the app
December 19, 2019

I just started using this app. It seems like it will offer what I'm looking for to help promote my online site.

Forever Freestyle Premium Hair
United States
1 day using the app
April 9, 2020

Esta genial para poder atraer tus clientes a tu tienda a travez de pequeños tips que son muy utiles para atraer trafico a tu tienda

THE STOLEN ART SHOP
Spain
1 day using the app
Mailmunch replied April 22, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

October 18, 2018

Mailchimp is awesome. Best app to help build your email list! Easy step by step instructions! So easy a monkey could do it ;)

TVZON IPTV
Canada
1 day using the app
January 21, 2019

Upgraded to the top package which is expensive only been using it a couple of weeks and I have lost 3 days of business emails due broadcast functionality hanging when duplicating and editing broadcasts. I logged a ticket for help and no response yet so still cannot send broadcasts. They have about 3 hours left to give me support before I remove the app as I am not paying a monthly subscription for this poor level of support.

They said they fixed it and then it happened again about 8 hours later.

Has this app been tested?

Now I will remove the app.

Thanks

Best Horse Racing Systems
United Kingdom
About 1 month using the app
January 10, 2019

I'm still learning but so far so good. I did battle to find how to e-mail customer support but eventually came right.

My Dog and Puppy Botique
South Africa
21 days using the app
March 28, 2019

I wanted to use this app for my shopify store but soon after getting it, mailmunch and shopify said they will no longer be working with each other. This sucks because i spent time getting everything setup with them and now i have to look for an alternative and figure out how to use that. I am also not sure if the landing page i created with mailchimp will be deleted. i like the one they helped me create. But they didn't give any info on what we should do now that these two platforms have separated. this is all horrible be careful when using them. who knows what other platform they might piss off

Royal Pride Hair
United States
About 1 month using the app