Mailchimp Forms , 1,492 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

May 16, 2019

I installed this APP to help grow my list of potential online store customers.
I already use it to create simple emails, now I will professionalize!

BagyPack
Brazil
About 2 hours using the app
May 14, 2021

If you are using PageFly Landing pages you DONT WANT to use this. Very buggy app. Hope our refund, thank you!

The Lord Of The Magic
Mexico
1 day using the app
Mailmunch replied August 23, 2021

Hi The Lord Of The Magic, We apologize for any inconvenience you had to face. A refund has been processed as per your wishes. We would definitely like to address any concerns you may have as well. We have also reached out to you directly to ensure everything is setup as per your requirements.

December 27, 2016

First subscription form huge success!

Babeluxe
United States
About 2 hours using the app
Edited February 21, 2020

I am having trouble with this app. I have created a template and it will not allow me to edit the template.

Gulf Coast Jewelz
United States
2 days using the app
Mailmunch replied February 24, 2020

Hi, Extremely sorry for the inconvenience. If the issue persists for you, can you please create a support ticket with us so we can look into this issue? You can create a support ticket by using the Help button on the bottom right corner of your MailMunch account screen.

Edited September 17, 2021

So far its pretty ok. I'm just starting to use it though, seems silly to ask for a review when I only got it yesterday

OTA Gear Rental Vernon
Canada
1 day using the app
Mailmunch replied October 14, 2021

Hi OTA Gear Rental Vernon, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 11, 2020

I used this app to help me with the popup to my newsletter. It's easy to use and setup, it was working fine at the start but then I noticed when someone signup to the newsletter in the popup in the ''success'' section it only show the half of the popup, I don't really what happens but I will check and I hope find the solution and it's because that I rate with 4 stars this app.

NycePeak
Honduras
1 day using the app
Mailmunch replied May 14, 2020

If you are facing an issue with the success message for the form, please create a support ticket with us through your MailMunch account and we will have this issue resolved for you.

January 12, 2018

super application! trés facile d'application!

Produitsduquotidien
France
About 2 hours using the app
February 11, 2019

really easy to use, great app, will highly recommend. thanks so much for providing this service!!!!!

Verken Outdoors
United States
About 2 hours using the app
Edited April 19, 2020

Seems nice and simple and good value, hoping all the syncing and integrations work well, they seem to, so far! Thanks James

The Supreme Paint Company
United Kingdom
About 2 hours using the app
Mailmunch replied April 22, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

July 23, 2019

I am soooo done. I paid for the premium pro. You would think $30 dollars later that would be alot for someone who has 6 emails. Mind you they are trying to make me pay for another $14.99. Just to auto respond. Oh but that doesnt include the premium layouts. This app rediculious for the same price I couldve gone to.

The Vivacious You LLC
United States
1 day using the app
Mailmunch replied July 26, 2019

Extremely sorry for the inconvenience. As mentioned in the support ticket reply, this issue was caused by the wrong selection of the plan. A refund has been processed for the amount you paid as per your request. We do apologize for the inconvenience.