Mailchimp Forms , 1,492 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

November 22, 2017

my subscribers disappeared. must be on your system. i cannot use this seperate from mail munch.

Herbessentials
United Kingdom
7 days using the app
August 24, 2018

I need to be able to turn off the cookie tracking on the widget so it will show up all of the time.

The other features are great, but with this ability the app is useless to me.

Altitude Fitness Outlet
United States
4 days using the app
January 22, 2021

This app feels like a prototype. It gets the job done if you spend the time poking around yourself, but any videos I could find to understand the service better and get tutorials are very short and not informative. If there are better resources to get an introduction to the app they aren't made obvious. I spent time setting-up my template and fonts, but the fonts are changed when they go through mobile, not in line with my brand and not showcasing how I would like my first introduction to customers to be. Very much on the fence if I'll be willing to pay for Mailmunch monthly for the additional features if the foundation ones are very flat and not user friendly.

Combinist Goods
Canada
3 days using the app
Mailmunch replied January 27, 2021

Hi Combinist Goods, We apologize for any inconvenience you had to face. We have a complete knowledge base available on "https://help.mailmunch.com/en/" along with the link to our Youtube page with Video Tutorials and live chat support to help our users with any issue they might be facing.

Edited February 21, 2020

I am having trouble with this app. I have created a template and it will not allow me to edit the template.

Gulf Coast Jewelz
United States
2 days using the app
Mailmunch replied February 24, 2020

Hi, Extremely sorry for the inconvenience. If the issue persists for you, can you please create a support ticket with us so we can look into this issue? You can create a support ticket by using the Help button on the bottom right corner of your MailMunch account screen.

June 13, 2018

Why do I have to pay for this at all when I already have a paid subscription service to mailchimp? This should be included free for paid customers of mailchimp. I can't stand being nickle and dimed.

Totaledc
United States
About 5 hours using the app
March 12, 2019

I thought this was an app actually created by Mailchimp that would use the pop-up form I designed in Mailchimp. Instead it is a third-party app that required me to design a new pop-up form using their templates. If that's what you're looking for, it seemed to work ok but I didn't like their template choices. Using Mailchimp's logo as their icon is disingenuous and confusing.

Walnut
United States
24 minutes using the app